How To Fix F2354 - No authorization for marking this cust. for deletion for sls area & & &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: F2 - Master Data Maintenance: Customer, Vendor

  • Message number: 354

  • Message text: No authorization for marking this cust. for deletion for sls area & & &

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  • What causes this issue?

    You do not have authorization to mark the customer for deletion in the
    <GL:sales_area>sales area</> specified.
    Reason: The customer is allocated to an authorization group.

    How to fix this error?

    Get in contact with the person responsible for assigning authorizations
    if you need this authorization.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message F2354 - No authorization for marking this cust. for deletion for sls area & & & ?

    The SAP error message F2354, which states "No authorization for marking this customer for deletion for sales area & & &," typically occurs when a user attempts to mark a customer for deletion in a specific sales area but lacks the necessary authorizations to perform this action.

    Cause:

    1. Authorization Issues: The user does not have the required authorization to mark customers for deletion in the specified sales area. This is often due to missing roles or permissions in the user's profile.
    2. Sales Area Configuration: The sales area specified in the error message may not be correctly configured or may not exist in the system.
    3. Customer Status: The customer may already be marked for deletion or may not be in a status that allows for deletion.

    Solution:

    1. Check User Authorizations:

      • Use transaction code SU53 immediately after the error occurs to check the authorization failure details. This will show which specific authorization object is missing.
      • Review the user's roles and authorizations in transaction PFCG to ensure that the necessary permissions for customer master data maintenance are included.
    2. Adjust Authorizations:

      • If the user lacks the necessary authorizations, a security administrator or someone with the appropriate access should update the user's roles to include the required authorizations for marking customers for deletion.
    3. Verify Sales Area:

      • Ensure that the sales area specified in the error message is valid and correctly set up in the system. You can check this in the customer master data or sales area configuration.
    4. Check Customer Status:

      • Verify the current status of the customer in question. If the customer is already marked for deletion or if there are restrictions on the customer, this may need to be addressed.
    5. Consult Documentation:

      • Refer to SAP documentation or support notes related to customer master data management and authorization issues for further guidance.

    Related Information:

    • Authorization Objects: The relevant authorization objects for customer master data typically include F_KNA1_AEN (Customer Master Data: General Data) and F_KNA1_AKT (Customer Master Data: Sales Area Data).
    • Transaction Codes:
      • SU01: User maintenance to check or modify user profiles.
      • PFCG: Role maintenance to manage user roles and authorizations.
      • XD02: Change customer (to attempt marking for deletion again after resolving issues).
    • SAP Notes: Check for any SAP Notes related to this error message for additional troubleshooting steps or known issues.

    By following these steps, you should be able to resolve the authorization issue and successfully mark the customer for deletion in the specified sales area.

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