How To Fix F2351 - No authorization for changing this customer in sales area &1 &2 &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: F2 - Master Data Maintenance: Customer, Vendor

  • Message number: 351

  • Message text: No authorization for changing this customer in sales area &1 &2 &3

  • Show details Hide details
  • What causes this issue?

    You do not have the authorization to change this customer for the
    <GL:sales_area>sales area</> specified.
    Reason: the customer is allocated to an authorization group.

    How to fix this error?

    Get in contact with the person responsible for assigning authorizations
    if you need this authorization.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message F2351 - No authorization for changing this customer in sales area &1 &2 &3 ?

    The SAP error message F2351, which states "No authorization for changing this customer in sales area &1 &2 &3," typically occurs when a user attempts to modify customer data in a specific sales area but lacks the necessary authorizations to do so. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. Authorization Issues: The user does not have the required authorization to change customer data in the specified sales area. This could be due to missing roles or permissions in the user's profile.
    2. Sales Area Restrictions: The customer may be restricted in certain sales areas, and the user is trying to access or modify data in one of those restricted areas.
    3. User Role Configuration: The roles assigned to the user may not include the necessary transaction codes or object authorizations for customer master data changes.

    Solution:

    1. Check User Authorizations:

      • Use transaction code SU53 immediately after the error occurs to check the authorization failure. This will show which specific authorization object is missing.
      • Review the user’s roles and authorizations in transaction SU01 or PFCG to ensure they have the necessary permissions for the customer master data in the specified sales area.
    2. Modify User Roles:

      • If the user lacks the necessary authorizations, a security administrator or someone with the appropriate access should modify the user’s roles to include the required authorizations for changing customer data in the specified sales area.
    3. Check Sales Area Configuration:

      • Ensure that the customer is correctly set up in the sales area in question. You can check this in the customer master data (transaction XD02 or VD02).
      • Verify that the sales area is active and that there are no restrictions preventing changes.
    4. Consult with Security Team:

      • If you are not authorized to make changes to user roles, contact your SAP security team or administrator to request the necessary authorizations.
    5. Documentation and Training:

      • Ensure that users are trained on the authorization requirements for modifying customer data and understand how to check their own authorizations.

    Related Information:

    • Authorization Objects: Common authorization objects related to customer master data include F_KNA1_AKT (General Data), F_KNA1_BER (Company Code Data), and F_KNA1_VKA (Sales Area Data).
    • Transaction Codes:
      • SU53: Display Authorization Check
      • SU01: User Maintenance
      • PFCG: Role Maintenance
      • XD02: Change Customer (General Data)
      • VD02: Change Customer (Sales Area Data)

    By following these steps, you should be able to identify the cause of the error and implement the necessary changes to resolve it.

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