How To Fix F2345 - No display authorization for reference account in sales area & & &

SAP Error Message - Details

• Message type: E = Error

• Message class: F2 - Master Data Maintenance: Customer, Vendor

• Message number: 345

• Message text: No display authorization for reference account in sales area & & &

What causes this issue?

You do not have the authorization to display the reference customer for
the reference <GL:sales_area>sales area</> specified. In particular,
you are not authorized to use this customer as a reference customer
with the sales area specified.
Reason: the reference customer is allocated to an authorization group.

How to fix this error?

Get in contact with the person responsible for assigning authorizations
if you need this authorization.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F2345 - No display authorization for reference account in sales area & & & ?

  The SAP error message F2345, which states "No display authorization for reference account in sales area," typically occurs when a user attempts to access or display information related to a reference account in a specific sales area but lacks the necessary authorization.
  Cause:
  
  Authorization Issues: The user does not have the required authorization to view the reference account in the specified sales area. This can be due to missing roles or authorizations in the user's profile.
  Sales Area Configuration: The sales area may not be properly configured or the reference account may not be assigned to the sales area in question.
  Data Privacy Settings: There may be restrictions in place due to data privacy regulations that limit access to certain accounts.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to check for authorization failures. This will show you which authorization object is missing.
  Review the user's roles and authorizations in transaction PFCG. Ensure that the user has the necessary authorizations for the relevant sales area and reference account.
  
  
  
  Adjust Authorizations:
  
  If the user lacks the necessary authorizations, you may need to add the required roles or adjust the existing roles to include the necessary authorizations for the sales area and reference account.
  
  
  
  Sales Area Configuration:
  
  Verify that the reference account is correctly assigned to the sales area. You can check this in the customer master data (transaction XD03 for display).
  Ensure that the sales area is correctly set up in the system.
  
  
  
  Consult with Security Team:
  
  If you are not authorized to make changes to user roles or authorizations, consult with your SAP security team or administrator to resolve the issue.
  
  
  
  Testing:
  
  After making the necessary changes, have the user log out and log back in to see if the issue is resolved. They should attempt to access the reference account again.
  
  
  
  Related Information:
  
  Authorization Objects: Common authorization objects related to customer master data include F_KNA1_AKT (Customer Master Data: General Data) and F_KNA1_BER (Customer Master Data: Sales Area Data).
  Transaction Codes:
  
  SU53: Display Authorization Check
  PFCG: Role Maintenance
  XD03: Display Customer (General Data)
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to authorization errors.
  
  If the problem persists after following these steps, further investigation may be required, potentially involving SAP support or consulting services.