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Message type: E = Error
Message class: EMV - Reserved for IS-U: move-in/out
Message number: 261
Message text: Move-in processing for outline cont. installation &1 only possible in CRM
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EMV261
- Move-in processing for outline cont. installation &1 only possible in CRM ?The SAP error message EMV261 indicates that there is an issue with the move-in processing for an outline contract installation in the SAP system. This error typically arises when trying to perform a move-in operation for an installation that is linked to an outline contract, but the system is configured to handle such operations only in the Customer Relationship Management (CRM) module.
Cause:
- Outline Contract Installation: The installation is associated with an outline contract, which is a type of contract that outlines the terms and conditions for services or products over a period.
- CRM Configuration: The system is set up in such a way that move-in processing for installations linked to outline contracts must be handled in the CRM system rather than in the SAP ERP system.
- Incorrect Transaction: The user may be attempting to perform a transaction that is not allowed in the current system setup.
Solution:
- Use CRM for Move-In Processing: Since the error indicates that the move-in processing must be done in CRM, you should access the CRM system and perform the move-in operation there.
- Check Configuration: If you believe that the move-in should be allowed in the ERP system, you may need to check the configuration settings in both the ERP and CRM systems to ensure they are aligned and that the necessary authorizations are in place.
- Consult Documentation: Review the SAP documentation or help resources related to move-in processing and outline contracts to ensure that you are following the correct procedures.
- Contact Support: If you are unsure about how to proceed or if the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific system configuration.
Related Information:
By following these steps, you should be able to resolve the EMV261 error and successfully process the move-in for the outline contract installation.
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