How To Fix EMV262 - System could not create move-in document

SAP Error Message - Details

• Message type: E = Error

• Message class: EMV - Reserved for IS-U: move-in/out

• Message number: 262

• Message text: System could not create move-in document

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EMV262 - System could not create move-in document ?

  The SAP error message EMV262, which states "System could not create move-in document," typically occurs in the context of the SAP IS-U (Industry Solution for Utilities) module, particularly when dealing with customer move-ins or changes in service locations. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  
  Missing Master Data: The required master data for the customer or the service point may be incomplete or missing. This includes customer master data, contract accounts, or service point data.
  
  
  Incorrect Configuration: There may be configuration issues in the system related to the move-in process, such as incorrect settings in the business configuration or in the relevant customizing settings.
  
  
  Authorization Issues: The user attempting to create the move-in document may not have the necessary authorizations to perform this action.
  
  
  Technical Issues: There could be underlying technical issues, such as problems with the database, system performance, or other system errors.
  
  
  Business Rules Violations: The move-in request may violate certain business rules or conditions defined in the system, such as trying to create a move-in for a service point that is already active.
  
  
  Solutions:
  
  
  Check Master Data: Verify that all necessary master data is complete and accurate. Ensure that the customer master, contract accounts, and service point data are correctly maintained.
  
  
  Review Configuration: Check the configuration settings related to the move-in process in the SAP system. Ensure that all relevant customizing settings are correctly defined.
  
  
  User Authorizations: Confirm that the user has the appropriate authorizations to create move-in documents. If not, work with your SAP security team to grant the necessary permissions.
  
  
  Analyze Logs: Use transaction codes like SLG1 (Application Log) to check for detailed error logs that can provide more context about why the move-in document could not be created.
  
  
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates that could resolve the issue.
  
  
  Testing: If changes are made to master data or configuration, perform testing in a development or quality assurance environment before applying changes to the production system.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  IE01: Create Equipment
  IE02: Change Equipment
  EAM: Enterprise Asset Management
  IS-U: Industry Solution for Utilities
  
  
  
  Documentation: Review SAP documentation related to the IS-U module, particularly sections on move-in processes and customer management.
  
  
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  
  By systematically addressing the potential causes and following the suggested solutions, you should be able to resolve the EMV262 error and successfully create the move-in document.