How To Fix EI562 - You are not authorized to display the change documents

SAP Error Message - Details

• Message type: E = Error

• Message class: EI - Foreign Trade: Gen. Output

• Message number: 562

• Message text: You are not authorized to display the change documents

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EI562 - You are not authorized to display the change documents ?

  The SAP error message EI562, which states "You are not authorized to display the change documents," typically indicates that the user does not have the necessary authorizations to view change documents in the SAP system. This can occur in various modules where change documents are tracked, such as Material Management (MM), Sales and Distribution (SD), or others.
  Cause:
  
  Authorization Issues: The primary cause of this error is that the user lacks the required authorization object to view change documents. This could be due to missing roles or authorizations in their user profile.
  Role Configuration: The roles assigned to the user may not include the necessary permissions to access change document information.
  System Configuration: In some cases, the system may be configured to restrict access to certain change documents based on specific criteria.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error. This will show you the last authorization check and can help identify which specific authorization is missing.
  Alternatively, you can use transaction code SU01 to check the user’s roles and authorizations.
  
  
  
  Modify User Roles:
  
  If you have the necessary permissions, you can modify the user’s roles to include the required authorization objects. Common authorization objects related to change documents include:
  
  S_CHANGE_DOC: This object controls access to change documents.
  
  
  If you do not have the necessary permissions, contact your SAP security administrator or BASIS team to request the required authorizations.
  
  
  
  Review Role Assignments:
  
  Ensure that the user is assigned to the correct roles that include access to the relevant change documents. This may involve reviewing the roles and their associated authorizations.
  
  
  
  Testing:
  
  After making changes to the user’s authorizations, have the user log out and log back in to see if the issue is resolved.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects that control access to change documents. This can help in troubleshooting similar issues in the future.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to authorization for change documents.
  Documentation: Review SAP documentation or training materials related to user authorizations and security to better understand how to manage and troubleshoot authorization issues.
  
  If the problem persists after checking and updating authorizations, further investigation may be required, potentially involving SAP support or consulting services.