How To Fix EHSB_RC037 - System could not determine internal key for characteristic &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EHSB_RC - Compliance Check

• Message number: 037

• Message text: System could not determine internal key for characteristic &1

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EHSB_RC037 - System could not determine internal key for characteristic &1 ?

  The SAP error message EHSB_RC037, which states "System could not determine internal key for characteristic &1," typically occurs in the context of SAP Environment, Health, and Safety (EHS) module when the system is unable to find or resolve a specific characteristic that is required for processing.
  Cause:
  
  Missing Characteristic Definition: The characteristic referenced by &1 may not be defined in the system. This could happen if the characteristic was deleted or not properly configured.
  Incorrect Configuration: There may be an issue with the configuration of the characteristics in the EHS module, such as incorrect settings or missing dependencies.
  Data Inconsistency: There could be inconsistencies in the data, such as missing entries in the database tables that store characteristic definitions.
  Authorization Issues: The user may not have the necessary authorizations to access the characteristic data.
  
  Solution:
  
  
  Check Characteristic Definition:
  
  Go to the relevant transaction (e.g., EHS-related transaction codes) and verify if the characteristic &1 is defined correctly.
  Ensure that the characteristic is active and properly configured.
  
  
  
  Review Configuration:
  
  Check the configuration settings for the EHS module to ensure that all necessary characteristics are set up correctly.
  Use transaction codes like SPRO to navigate to the EHS configuration and verify the settings.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the relevant database tables to identify any missing or inconsistent entries.
  You may need to consult with your SAP Basis team to perform database checks.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to access the characteristic data.
  Review the user roles and profiles to confirm that they include access to the relevant EHS functionalities.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the program or transaction that is generating the error to identify the exact point of failure.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EHS0, EHS1, or SPRO for configuration.
  SAP Documentation: Review SAP documentation related to the EHS module for detailed information on characteristics and their configuration.
  Support Community: Engage with the SAP Community or forums for additional insights and solutions from other users who may have encountered similar issues.
  
  If the problem continues after following these steps, it may be beneficial to reach out to SAP support for further assistance.