How To Fix EHSB_RC038 - System could not determine identifier for substance &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EHSB_RC - Compliance Check

• Message number: 038

• Message text: System could not determine identifier for substance &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EHSB_RC038 - System could not determine identifier for substance &1 ?

  The SAP error message EHSB_RC038, which states "System could not determine identifier for substance &1," typically occurs in the context of SAP's Environment, Health, and Safety (EHS) module. This error indicates that the system is unable to find a valid identifier for a specified substance, which can hinder processes such as material safety data sheet (MSDS) generation, substance management, or regulatory compliance tasks.
  Causes:
  
  Missing Substance Data: The substance may not be defined in the system, or the relevant data for the substance is incomplete or missing.
  Incorrect Substance Identifier: The identifier provided for the substance may be incorrect or not formatted properly.
  Configuration Issues: There may be issues with the configuration settings in the EHS module that prevent the system from recognizing the substance.
  Authorization Issues: The user may not have the necessary authorizations to access the substance data.
  Data Consistency Issues: There may be inconsistencies in the data related to the substance, such as missing links to other relevant tables or records.
  
  Solutions:
  
  Check Substance Definition: Verify that the substance is correctly defined in the system. You can do this by navigating to the relevant transaction (e.g., EHS-related transactions) and checking the substance master data.
  Validate Identifier: Ensure that the identifier you are using for the substance is correct. Check for typos or formatting issues.
  Review Configuration: If you have access, review the configuration settings in the EHS module to ensure that everything is set up correctly for substance management.
  User Authorizations: Check if the user encountering the error has the necessary authorizations to access the substance data. If not, work with your SAP security team to grant the required permissions.
  Data Consistency Check: Perform a data consistency check to identify any issues with the substance data. This may involve running specific reports or transactions designed to identify inconsistencies.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as EHS-related transactions for managing substances (e.g., EHS0, EHS1).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP EHS documentation for guidelines on substance management and common issues related to substance identifiers.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify and resolve the issue related to the EHSB_RC038 error message.