How To Fix EHPRC_CPM_TASK060 - Cannot determine address data of communication partner

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_TASK - Messages for Tracker

• Message number: 060

• Message text: Cannot determine address data of communication partner

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Enter the address data of the communication partner.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_TASK060 - Cannot determine address data of communication partner ?

  The SAP error message EHPRC_CPM_TASK060 ("Cannot determine address data of communication partner") typically occurs in the context of SAP's Enterprise Asset Management (EAM) or Plant Maintenance (PM) modules, particularly when dealing with communication partners such as vendors, customers, or other business partners.
  Cause:
  This error usually arises due to one or more of the following reasons:
  
  
  Missing or Incomplete Master Data: The communication partner (vendor, customer, etc.) may not have the necessary address data maintained in the system. This could include missing fields like name, address, email, or phone number.
  
  
  Incorrect Partner Function: The partner function assigned to the communication partner may not be set up correctly, leading to the system being unable to retrieve the address data.
  
  
  Data Consistency Issues: There may be inconsistencies in the data, such as duplicate entries or incorrect links between the communication partner and their address data.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the address data of the communication partner.
  
  
  Configuration Issues: There may be configuration issues in the system that prevent the proper retrieval of address data.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Master Data:
  
  Go to the relevant transaction (e.g., BP for Business Partner) and verify that the communication partner has complete and accurate address data.
  Ensure that all required fields are filled out correctly.
  
  
  
  Review Partner Functions:
  
  Check the partner functions assigned to the communication partner and ensure they are set up correctly.
  Make sure that the partner function you are trying to use is valid and has the necessary address data.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any duplicate or inconsistent entries in the master data.
  Use transaction codes like BP or SE16N to review the relevant tables.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the communication partner's address data.
  Consult with your SAP security team if needed.
  
  
  
  Configuration Review:
  
  If the issue persists, review the configuration settings related to communication partners and address data in the relevant customizing transactions (e.g., SPRO).
  Ensure that the settings align with your business processes.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), SE16N (Data Browser), and SPRO (Customizing).
  SAP Documentation: Refer to SAP Help documentation for detailed information on managing business partners and communication data.
  Support Community: Engage with the SAP Community or forums for additional insights and solutions from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the error message EHPRC_CPM_TASK060 in your SAP system.