How To Fix EHPRC_CPM_TASK059 - Error while sending e-mail to &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_TASK - Messages for Tracker

• Message number: 059

• Message text: Error while sending e-mail to &1

What causes this issue?

While sending an e-mail to &V1&, an error occurred.
Exception: &V2&

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_TASK059 - Error while sending e-mail to &1 ?

  The SAP error message EHPRC_CPM_TASK059, which indicates an error while sending an email to a specified recipient, can arise from various causes. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  Incorrect Email Address: The recipient's email address may be incorrectly formatted or invalid.
  SMTP Configuration Issues: The SAP system may not be properly configured to send emails via the SMTP server.
  Network Issues: There may be network connectivity problems preventing the SAP system from reaching the SMTP server.
  Authorization Issues: The user or the system may lack the necessary permissions to send emails.
  Email Server Down: The SMTP server may be down or experiencing issues.
  Email Size Limit: The email being sent may exceed size limits set by the SMTP server.
  
  Solutions:
  
  Verify Email Address: Check the recipient's email address for correctness and ensure it is properly formatted.
  Check SMTP Configuration:
  
  Go to transaction code SCOT in SAP.
  Verify the settings for the SMTP node, including the mail server address and port.
  Ensure that the SMTP server is reachable from the SAP system.
  
  
  Test Network Connectivity: Use tools like ping or telnet to check if the SMTP server is reachable from the SAP server.
  Review Authorizations: Ensure that the user or the system has the necessary authorizations to send emails.
  Check SMTP Server Status: Contact your IT department or email administrator to confirm that the SMTP server is operational.
  Email Size: If the email contains large attachments, try reducing the size or sending it without attachments to see if that resolves the issue.
  
  Related Information:
  
  Transaction Codes: 
  
  SCOT: For configuring and monitoring the SMTP settings.
  SOST: To check the status of sent emails and see if there are any errors logged.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues with email sending in your version of SAP.
  Logs: Review the application logs (transaction SLG1) for more detailed error messages that may provide additional context.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or refer to SAP support for further assistance.