How To Fix EHPRC_CPM_EXPORT108 - E-mail address of authorized person is missing in supplier section

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_EXPORT - Export Messages

• Message number: 108

• Message text: E-mail address of authorized person is missing in supplier section

What causes this issue?

The e-mail address for the authorized person is not entered.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In the user address data, ensure that the <LS>Internet Mail</> field
is filled.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_EXPORT108 - E-mail address of authorized person is missing in supplier section ?

  The SAP error message EHPRC_CPM_EXPORT108 indicates that there is a missing email address for an authorized person in the supplier section of the system. This error typically arises during processes that require communication with suppliers, such as exporting data or sending notifications.
  Cause:
  The primary cause of this error is that the system expects an email address for an authorized contact person associated with a supplier, but this information has not been provided or is incomplete in the supplier master data.
  Solution:
  To resolve this error, you need to ensure that the email address of the authorized person is correctly entered in the supplier master data. Here are the steps to do this:
  
  
  Access Supplier Master Data:
  
  Go to the transaction code for maintaining supplier data (e.g., XK02 for general data or MK02 for purchasing data).
  
  
  
  Select the Supplier:
  
  Enter the supplier number for which you are receiving the error and select the appropriate view (e.g., General Data, Purchasing Data).
  
  
  
  Locate Authorized Person Section:
  
  Navigate to the section where the authorized person’s details are maintained. This is usually found under the "Contact Person" or "Authorized Person" tab.
  
  
  
  Enter Email Address:
  
  Ensure that the email address field for the authorized person is filled in. If it is empty, enter a valid email address.
  
  
  
  Save Changes:
  
  After entering the email address, save the changes to the supplier master data.
  
  
  
  Re-attempt the Process:
  
  Once the email address has been added, re-attempt the process that triggered the error to see if it resolves the issue.
  
  
  
  Related Information:
  
  User Roles and Permissions: Ensure that you have the necessary permissions to edit supplier master data.
  Data Validation: Check if there are any validation rules in place that might prevent saving the email address.
  Email Format: Make sure the email address is in the correct format (e.g., [e-mail]).
  Documentation: Refer to your organization's SAP documentation or guidelines for maintaining supplier data, as there may be specific procedures to follow.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or check for any system notes or updates related to this error message.