How To Fix EHPRC_CPM_EXPORT107 - Phone number of authorized person is missing in supplier section

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_EXPORT - Export Messages

• Message number: 107

• Message text: Phone number of authorized person is missing in supplier section

What causes this issue?

The telephone number for the authorized person is not entered.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In the user address data, ensure that the <LS>Telephone No.</> field is
filled.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_EXPORT107 - Phone number of authorized person is missing in supplier section ?

  The SAP error message EHPRC_CPM_EXPORT107 indicates that there is a missing phone number for the authorized person in the supplier section of the system. This error typically arises during processes that require complete and valid supplier information, such as data exports or updates.
  Cause:
  The primary cause of this error is that the phone number field for the authorized person in the supplier master data is either empty or not filled out correctly. This can happen due to:
  
  Incomplete Data Entry: The phone number was not entered when the supplier data was created or updated.
  Data Migration Issues: If data was migrated from another system, the phone number field may not have been populated correctly.
  Validation Rules: The system may have specific validation rules that require the phone number to be filled in for certain processes.
  
  Solution:
  To resolve this error, you need to ensure that the phone number for the authorized person is correctly entered in the supplier master data. Here are the steps to do this:
  
  
  Access Supplier Master Data:
  
  Go to the transaction code XK02 (Change Vendor) or MK02 (Change Vendor - Purchasing) in SAP.
  
  
  
  Locate the Supplier:
  
  Enter the vendor number or search for the supplier whose information needs to be updated.
  
  
  
  Edit the Supplier Information:
  
  Navigate to the relevant section where the authorized person's details are stored (usually under the "Address" or "Contact" tab).
  Ensure that the phone number field for the authorized person is filled in with a valid phone number.
  
  
  
  Save Changes:
  
  After entering the required information, save the changes to the supplier master data.
  
  
  
  Re-run the Process:
  
  After updating the supplier information, re-run the process that triggered the error to see if it has been resolved.
  
  
  
  Related Information:
  
  Data Validation: Ensure that the phone number format adheres to any specific requirements set by your organization or SAP configuration.
  User Roles and Permissions: Make sure that the user making the changes has the necessary permissions to edit supplier master data.
  Documentation: Refer to your organization's documentation or SAP help resources for any specific guidelines related to supplier data management.
  SAP Notes: Check for any relevant SAP Notes that might provide additional insights or solutions related to this error message.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP's official documentation for further troubleshooting.