How To Fix EHPRC_CPM_EXPORT105 - E-mail address of internal contact person is missing in supplier section


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EHPRC_CPM_EXPORT - Export Messages

  • Message number: 105

  • Message text: E-mail address of internal contact person is missing in supplier section

  • Show details Hide details
  • What causes this issue?

    Either there is no internal contact person entered for the
    specification, or the e-mail address for the selected internal contact
    person is not entered.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    In the administrative data for the specification, ensure that the
    <LS>Internal Contact Person</> field is filled.
    In the address data for the contact person, ensure that the e-mail
    address is entered. .

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EHPRC_CPM_EXPORT105 - E-mail address of internal contact person is missing in supplier section ?

    The SAP error message EHPRC_CPM_EXPORT105 indicates that there is a missing email address for the internal contact person in the supplier section of the system. This error typically arises during processes that require the contact information of suppliers, such as exporting supplier data or during supplier evaluations.

    Cause:

    The primary cause of this error is that the internal contact person for a supplier has not been assigned an email address in the supplier master data. This can happen if the data was not entered correctly during the creation or update of the supplier record.

    Solution:

    To resolve this error, you need to ensure that the internal contact person for the supplier has a valid email address entered in the system. Here are the steps to do this:

    1. Access Supplier Master Data:

      • Go to the transaction code for maintaining supplier master data (e.g., XK02 for general data or MK02 for purchasing data).
    2. Select the Supplier:

      • Enter the supplier number for which you are receiving the error.
    3. Navigate to the Contact Person Section:

      • Find the section where the internal contact person is defined. This is usually under the "Contact Person" tab or section.
    4. Edit Contact Person Details:

      • Select the internal contact person and check if an email address is provided. If it is missing, enter a valid email address.
    5. Save Changes:

      • After entering the email address, save the changes to the supplier master data.
    6. Re-run the Process:

      • After updating the contact information, re-run the process that triggered the error to see if it has been resolved.

    Related Information:

    • Data Validation: Ensure that all required fields in the supplier master data are filled out correctly to avoid similar errors in the future.
    • User Roles and Permissions: Make sure that the user has the necessary permissions to edit supplier master data.
    • Documentation: Refer to SAP documentation or help files for more details on maintaining supplier master data and the specific fields required.
    • Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting the SAP community for further assistance.

    By ensuring that all required fields, especially the email address for the internal contact person, are filled out correctly, you can prevent this error from occurring in the future.

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