How To Fix EHPRC_CPM_EXPORT104 - Phone number of internal contact person is missing in supplier section

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CPM_EXPORT - Export Messages

• Message number: 104

• Message text: Phone number of internal contact person is missing in supplier section

What causes this issue?

Either there is no internal contact person entered for the
specificationor the telephone number for the selected internal contact
person is not entered.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In the administrative data for the specification, ensure that the
<LS>Internal Contact Person</> field is filled.
In the address data for the contact person, ensure that the
<LS>Telephone No.</> field is filled.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CPM_EXPORT104 - Phone number of internal contact person is missing in supplier section ?

  The SAP error message EHPRC_CPM_EXPORT104 indicates that there is a missing phone number for the internal contact person in the supplier section of the system. This error typically arises during processes that require complete supplier information, such as data exports or updates.
  Cause:
  The primary cause of this error is that the internal contact person for a supplier has not been assigned a phone number in the relevant fields of the supplier master data. This can happen due to incomplete data entry or oversight during the supplier setup process.
  Solution:
  To resolve this error, you need to ensure that the phone number for the internal contact person is filled in. Here are the steps to do this:
  
  
  Access Supplier Master Data:
  
  Navigate to the supplier master data in your SAP system. This can usually be done through transaction codes like MK03 (Display Vendor) or BP (Business Partner).
  
  
  
  Locate the Internal Contact Person:
  
  Find the section where the internal contact person is defined. This is typically under the "Contact" or "Address" tab.
  
  
  
  Enter Phone Number:
  
  Check if the phone number field for the internal contact person is empty. If it is, enter a valid phone number.
  
  
  
  Save Changes:
  
  After entering the phone number, save the changes to the supplier master data.
  
  
  
  Re-run the Process:
  
  After updating the information, re-run the process that triggered the error to see if it resolves the issue.
  
  
  
  Related Information:
  
  Data Validation: Ensure that all required fields in the supplier master data are filled out correctly to avoid similar errors in the future.
  User Roles and Permissions: Make sure that the user has the necessary permissions to edit supplier master data.
  Training and Documentation: Provide training for users involved in data entry to ensure they understand the importance of complete data and how to enter it correctly.
  SAP Notes: Check for any relevant SAP Notes or updates that might address this issue or provide additional guidance.
  
  By following these steps, you should be able to resolve the EHPRC_CPM_EXPORT104 error and ensure that your supplier data is complete and accurate.