How To Fix EHPRC_CPM_EXP_IMDS003 - Invalid username or password


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EHPRC_CPM_EXP_IMDS - Messages Export - IMDS Integration

  • Message number: 003

  • Message text: Invalid username or password

  • Show details Hide details
  • What causes this issue?

    The username and/or password data for the IMDS logon is not valid.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Procedure for System Administrators

    Check IMDS login data in Customizing.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EHPRC_CPM_EXP_IMDS003 - Invalid username or password ?

    The SAP error message EHPRC_CPM_EXP_IMDS003 indicating "Invalid username or password" typically occurs when there is an issue with the credentials being used to access a system or service, such as the IMDS (International Material Data System) integration. Here are the potential causes, solutions, and related information for this error:

    Causes:

    1. Incorrect Credentials: The username or password entered may be incorrect. This is the most common cause.
    2. Account Lockout: The account may be locked due to multiple failed login attempts.
    3. Expired Password: The password may have expired and needs to be reset.
    4. Configuration Issues: There may be issues with the configuration settings in SAP or the IMDS integration.
    5. User Permissions: The user may not have the necessary permissions to access the IMDS system.
    6. Network Issues: There could be network connectivity issues preventing access to the IMDS service.

    Solutions:

    1. Verify Credentials: Double-check the username and password for accuracy. Ensure that there are no typos and that the correct case is used (as passwords are case-sensitive).
    2. Reset Password: If the password is forgotten or expired, reset it through the appropriate process (e.g., using a password reset tool or contacting the system administrator).
    3. Unlock Account: If the account is locked, contact your system administrator to unlock it.
    4. Check Configuration: Review the configuration settings in SAP for the IMDS integration. Ensure that the correct endpoint, username, and password are configured.
    5. User Permissions: Ensure that the user has the necessary permissions to access the IMDS system. This may involve checking roles and authorizations in SAP.
    6. Network Connectivity: Check for any network issues that may be preventing access to the IMDS service. This may involve testing connectivity or checking firewall settings.

    Related Information:

    • Documentation: Refer to SAP documentation for specific details on configuring the IMDS integration and troubleshooting authentication issues.
    • SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional troubleshooting steps.
    • Support: If the issue persists after trying the above solutions, consider reaching out to SAP support or your internal IT support team for further assistance.

    By following these steps, you should be able to identify and resolve the issue related to the EHPRC_CPM_EXP_IMDS003 error message.

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