How To Fix EHPRC_CP_IMDS_COM006 - Cannot log in; IMDS is out of service

SAP Error Message - Details

• Message type: E = Error

• Message class: EHPRC_CP_IMDS_COM - Message Class for IMDS Communication

• Message number: 006

• Message text: Cannot log in; IMDS is out of service

What causes this issue?

You cannot log in since the International Material Data System (IMDS) is
currently out of service for maintenance work.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Try again later. If you still encounter problems, contact your system
administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHPRC_CP_IMDS_COM006 - Cannot log in; IMDS is out of service ?

  The SAP error message EHPRC_CP_IMDS_COM006 indicates that the Integrated Material Data System (IMDS) is currently out of service, which prevents users from logging in and accessing its functionalities. This error can occur due to various reasons, including system maintenance, network issues, or configuration problems.
  Causes:
  
  IMDS Downtime: The IMDS service may be temporarily unavailable due to scheduled maintenance or unexpected outages.
  Network Issues: Connectivity problems between your SAP system and the IMDS server can lead to this error.
  Configuration Errors: Incorrect settings in the SAP system related to the IMDS integration can cause login failures.
  User Permissions: The user may not have the necessary permissions to access IMDS.
  
  Solutions:
  
  Check IMDS Status: Verify if the IMDS service is operational. You can check the official IMDS website or contact your IMDS administrator for updates on service status.
  Network Connectivity: Ensure that there are no network issues affecting the connection to the IMDS server. You can test connectivity using tools like ping or traceroute.
  Review Configuration: Check the configuration settings in your SAP system related to IMDS. Ensure that the endpoint URLs, authentication methods, and other parameters are correctly set.
  User Permissions: Confirm that the user account attempting to log in has the necessary permissions to access IMDS. If not, contact your system administrator to adjust the permissions.
  Retry Later: If the issue is due to temporary downtime, wait for a while and try logging in again.
  
  Related Information:
  
  Documentation: Refer to the SAP Help Portal or IMDS documentation for detailed information on integration and troubleshooting.
  Support: If the issue persists, consider reaching out to SAP support or your organization's IT support team for further assistance.
  Community Forums: Check SAP community forums or user groups for similar issues and potential solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the EHPRC_CP_IMDS_COM006 error message.