How To Fix EHFND_REG_LIST_MSG036 - Determination of SAP or customer system failed

SAP Error Message - Details

• Message type: E = Error

• Message class: EHFND_REG_LIST_MSG - Messages for Regulatory Lists

• Message number: 036

• Message text: Determination of SAP or customer system failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EHFND_REG_LIST_MSG036 - Determination of SAP or customer system failed ?

  The SAP error message EHFND_REG_LIST_MSG036 indicates that there was a failure in determining the SAP or customer system during a registration or configuration process. This error typically arises in the context of SAP's Enterprise Services or when working with the SAP Cloud Platform.
  Causes:
  
  Configuration Issues: The system may not be properly configured to recognize the SAP or customer system. This could be due to missing or incorrect settings in the system configuration.
  Network Issues: Connectivity problems between the SAP system and the customer system can lead to this error. This includes firewall settings, proxy configurations, or network outages.
  Authorization Problems: The user or service account may not have the necessary permissions to access the required system or data.
  System Version Compatibility: There may be compatibility issues between different versions of SAP systems or components.
  Missing Dependencies: Required components or services may not be installed or activated in the SAP system.
  
  Solutions:
  
  Check Configuration Settings: Review the configuration settings in the SAP system to ensure that all necessary parameters are correctly set. This includes checking the system landscape configuration.
  Network Connectivity: Verify that there are no network issues preventing communication between the systems. Check firewall settings, proxy configurations, and ensure that the systems can ping each other.
  User Authorizations: Ensure that the user or service account has the necessary authorizations to perform the required actions. You may need to adjust roles and permissions.
  System Compatibility: Check the compatibility of the SAP systems involved. Ensure that all systems are running compatible versions and that any required updates or patches are applied.
  Review Logs: Check the system logs for more detailed error messages that can provide additional context about the failure. This can help identify the specific cause of the issue.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps or known issues.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurred.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message EHFND_REG_LIST_MSG036.