How To Fix EG738 - Uncertified device installed; check year and status


EG738 - Overview

  • Message type: E = Error

  • Message class: EG - IS-U device management

  • Message number: 738

  • Message text: Uncertified device installed; check year and status

  • Show details Hide details
  • What causes this issue?

    You have not specified a certification year for an installed and
    uncertified device.

    System Response

    The system can only allow an uncertified device that has been installed
    in the grid if the certification status is <LS>calibration validity
    lost</>.

    How to fix this error?

    Correct your entries or check the certification requirement in the
    device category.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EG738 - Uncertified device installed; check year and status ?
    The SAP error message EG738, which states "Uncertified device installed; check year and status," typically occurs in the context of SAP's integration with hardware devices, particularly in environments where devices such as printers, scanners, or other peripherals are used. This error indicates that the device in question is not certified for use with the SAP system, which can lead to issues with functionality or compatibility.
    
    Cause: Uncertified Device: The device being used is not recognized as certified by SAP. This could be due to the device being new, outdated, or not included in the list of approved devices. Year and Status Check: The error suggests that there may be a need to check the year of the device's certification and its current status. This could mean that the device is either too old or has not been updated to meet current standards.
    Configuration Issues: There may be configuration issues within the SAP system that

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