How To Fix EG736 - Do not enter a certification type; certification does not apply

SAP Error Message - Details

• Message type: E = Error

• Message class: EG - IS-U device management

• Message number: 736

• Message text: Do not enter a certification type; certification does not apply

What causes this issue?

You have specified a certification type.

System Response

The corresponding device category has not been marked as relevant to
certification. As a result, the corresponding devices are also not
relevant to certification.

How to fix this error?

Correct the certification type or check the device category data.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EG736 - Do not enter a certification type; certification does not apply ?

  The SAP error message EG736 ("Do not enter a certification type; certification does not apply") typically occurs in the context of employee qualifications and certifications within the SAP system, particularly in modules related to Human Capital Management (HCM) or Employee Self-Service (ESS).
  Cause:
  This error message is triggered when a user attempts to enter a certification type for an employee or a position where certifications are not applicable. This can happen due to several reasons:
  
  Configuration Settings: The system may be configured in such a way that certain employee groups or positions do not require certifications.
  Incorrect Data Entry: The user may have mistakenly entered a certification type that is not relevant to the employee or position.
  Missing Configuration: The certification type may not be properly defined or linked to the relevant employee group or job role in the system.
  
  Solution:
  To resolve the EG736 error, you can take the following steps:
  
  
  Check Configuration:
  
  Review the configuration settings in the SAP system to ensure that the certification types are correctly defined for the relevant employee groups or positions.
  Navigate to the relevant configuration area in the SAP HCM module (e.g., SPRO) and check the settings for qualifications and certifications.
  
  
  
  Verify Data Entry:
  
  Ensure that the certification type being entered is appropriate for the employee or position. If the employee or position does not require a certification, do not enter a certification type.
  If you are unsure about the applicable certifications, consult with your HR department or system administrator.
  
  
  
  Consult Documentation:
  
  Review any internal documentation or guidelines regarding certifications and qualifications to ensure compliance with company policies.
  
  
  
  System Updates:
  
  If the issue persists, it may be necessary to check for any system updates or patches that could address bugs related to certification handling.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message. SAP Notes can provide specific guidance or patches that may resolve the issue.
  User Roles and Authorizations: Ensure that the user has the appropriate roles and authorizations to enter certification data in the system.
  Training and Documentation: Provide training for users on how to correctly enter certification data and understand the requirements for different employee groups.
  
  By following these steps, you should be able to identify the cause of the EG736 error and implement a suitable solution.