How To Fix EE_CRM_WORKFLOW010 - Specify a premise

SAP Error Message - Details

• Message type: E = Error

• Message class: EE_CRM_WORKFLOW - Message Class for CRM PRoduct Workflow

• Message number: 010

• Message text: Specify a premise

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EE_CRM_WORKFLOW010 - Specify a premise ?

  The SAP error message EE_CRM_WORKFLOW010: "Specify a premise" typically occurs in the context of SAP Customer Relationship Management (CRM) workflows, particularly when dealing with service orders, contracts, or similar business processes that require a premise (location or site) to be specified.
  Cause:
  The error usually arises due to one of the following reasons:
  
  Missing Premise Information: The workflow or transaction you are trying to execute requires a premise to be specified, but it has not been provided.
  Incorrect Configuration: The system may be configured in such a way that it expects a premise to be defined for certain processes, but the necessary data is either missing or incorrectly set up.
  Data Inconsistencies: There may be inconsistencies in the master data related to the customer, service location, or other relevant entities.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check the Workflow Configuration:
  
  Ensure that the workflow is correctly configured to require a premise. If it is not supposed to require one, you may need to adjust the workflow settings.
  
  
  
  Specify a Premise:
  
  If the premise is indeed required, make sure to specify it in the relevant fields of the transaction or workflow. This could involve entering the premise in the service order, contract, or any other related document.
  
  
  
  Review Master Data:
  
  Check the master data for the customer or service location to ensure that all necessary information, including the premise, is correctly maintained. This may involve reviewing the customer master, service location, or any related entities.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the workflow or transaction you are working with. This can provide insights into what data is required.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP support for further assistance. They may be able to provide more detailed troubleshooting based on your specific system configuration.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with the transaction codes related to CRM workflows, service orders, and contracts, as they may provide additional insights into where the error is occurring.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.