How To Fix EE_CRM_WORKFLOW011 - Master data template missing for product &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EE_CRM_WORKFLOW - Message Class for CRM PRoduct Workflow

• Message number: 011

• Message text: Master data template missing for product &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EE_CRM_WORKFLOW011 - Master data template missing for product &1 ?

  The SAP error message EE_CRM_WORKFLOW011 indicates that there is a missing master data template for a specific product in the CRM (Customer Relationship Management) system. This error typically arises when a workflow is trying to access or utilize a product that does not have the necessary master data template defined in the system.
  Cause:
  
  Missing Master Data Template: The primary cause of this error is that the master data template for the specified product (indicated by &1) is not defined or is missing in the system.
  Incorrect Product Configuration: The product may not have been properly configured in the system, leading to the absence of the required master data.
  Data Migration Issues: If data was migrated from another system, there may have been issues during the migration process that resulted in missing templates.
  System Customization: Customizations or changes in the system may have inadvertently removed or altered the master data templates.
  
  Solution:
  
  
  Check Master Data Configuration:
  
  Navigate to the relevant transaction in SAP (e.g., transaction code BP for Business Partner or MM01 for Material Master) to verify if the master data template for the product exists.
  If it does not exist, create or maintain the master data template for the product.
  
  
  
  Create Missing Template:
  
  If the template is indeed missing, you will need to create it. This can typically be done through the relevant configuration settings in the SAP system.
  Ensure that all required fields and settings are correctly filled out.
  
  
  
  Review Product Settings:
  
  Check the product settings to ensure that all necessary data is correctly maintained. This includes checking for any dependencies or related data that may also be required.
  
  
  
  Data Migration Review:
  
  If the issue arose after a data migration, review the migration logs and processes to identify any discrepancies or errors that may have occurred during the migration.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on creating and maintaining master data templates.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), MM01 (Create Material), and CRM transactions related to product management.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to create or modify master data templates.
  
  By following these steps, you should be able to resolve the EE_CRM_WORKFLOW011 error and ensure that the necessary master data templates are in place for your products.