How To Fix EE_CRM_WORKFLOW009 - No order type transferred to IS-U Sales Processing workflow

EE_CRM_WORKFLOW009 - Overview

• Message type: E = Error

• Message class: EE_CRM_WORKFLOW - Message Class for CRM PRoduct Workflow

• Message number: 009

• Message text: No order type transferred to IS-U Sales Processing workflow

What causes this issue?

The system has started the IS-U Sales Processing workflow. However, an
order type, with which the system can create an order, has not been
transferred.

System Response

The system terminates the workflow and sets the status to <ls>logically
deleted</>.

How to fix this error?

INCLUDE NA_WF-ADMINISTRATOR OBJECT DOKU ID TX

Procedure for System Administrators

Restart the workflow with the correct data.

Error message extract from SAP system. Copyright SAP SE.

EE_CRM_WORKFLOW009 - Details

• The SAP error message EE_CRM_WORKFLOW009 indicates that there is no order type transferred to the IS-U (Utilities) Sales Processing workflow. This error typically arises in the context of integrating SAP Customer Relationship Management (CRM) with SAP IS-U, particularly when processing sales orders or service requests.
  
  Cause:
  
  Missing Configuration: The order type may not be properly configured in the system. This could be due to missing entries in the customizing settings for the integration between CRM and IS-U.
  Incorrect Mapping: There may be an issue with the mapping of order types between the CRM and IS-U systems. If the order type used in the CRM does not have a corresponding entry in IS-U, this error can occur.
  Workflow Settings: The workflow settings may not be correctly defined, leading to the inability to transfer the order type.
  Data Issues: There could be issues with the data being sent from CRM to IS-U, such as missing or incorrect