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Message type: E = Error
Message class: EE_CRM_WORKFLOW - Message Class for CRM PRoduct Workflow
Message number: 007
Message text: IDE data for business partner &1 and process &2 could not be determined
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EE_CRM_WORKFLOW007
- IDE data for business partner &1 and process &2 could not be determined ?The SAP error message EE_CRM_WORKFLOW007 indicates that the system is unable to determine the IDE (Integrated Data Environment) data for a specific business partner and process. This error typically occurs in the context of CRM workflows when the system cannot find the necessary data to execute a workflow related to a business partner.
Causes:
- Missing or Incomplete Data: The business partner or process may not have been fully set up in the system, leading to missing IDE data.
- Configuration Issues: There may be configuration issues in the workflow or business partner settings that prevent the system from retrieving the necessary data.
- Authorization Issues: The user executing the workflow may not have the necessary authorizations to access the required data.
- System Errors: There could be temporary system issues or inconsistencies in the database that prevent data retrieval.
Solutions:
Check Business Partner Data:
- Ensure that the business partner (BP) is correctly set up in the system. Verify that all required fields and data are filled in.
- Use transaction code BP to check the details of the business partner.
Verify Process Configuration:
- Check the configuration of the workflow process associated with the business partner. Ensure that all necessary settings are correctly defined.
- Use transaction code SWDD to review the workflow definition and ensure it is correctly configured.
Review Authorizations:
- Ensure that the user executing the workflow has the necessary authorizations to access the business partner and related data.
- Use transaction code SU53 to check for any authorization issues after the error occurs.
Check for System Issues:
- Look for any system errors or inconsistencies that may be affecting data retrieval. This may involve checking system logs or running consistency checks.
- If necessary, consult with your SAP Basis team to investigate any underlying system issues.
Debugging:
- If the issue persists, consider debugging the workflow to identify where the data retrieval is failing. This may require technical expertise in SAP workflows.
Consult Documentation:
- Review SAP documentation or notes related to the specific error message for any additional guidance or known issues.
Related Information:
By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.
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