How To Fix EE_CRM_WORKFLOW007 - IDE data for business partner &1 and process &2 could not be determined


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EE_CRM_WORKFLOW - Message Class for CRM PRoduct Workflow

  • Message number: 007

  • Message text: IDE data for business partner &1 and process &2 could not be determined

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message EE_CRM_WORKFLOW007 - IDE data for business partner &1 and process &2 could not be determined ?

    The SAP error message EE_CRM_WORKFLOW007 indicates that the system is unable to determine the IDE (Integrated Data Environment) data for a specific business partner and process. This error typically occurs in the context of CRM workflows when the system cannot find the necessary data to execute a workflow related to a business partner.

    Causes:

    1. Missing or Incomplete Data: The business partner or process may not have been fully set up in the system, leading to missing IDE data.
    2. Configuration Issues: There may be configuration issues in the workflow or business partner settings that prevent the system from retrieving the necessary data.
    3. Authorization Issues: The user executing the workflow may not have the necessary authorizations to access the required data.
    4. System Errors: There could be temporary system issues or inconsistencies in the database that prevent data retrieval.

    Solutions:

    1. Check Business Partner Data:

      • Ensure that the business partner (BP) is correctly set up in the system. Verify that all required fields and data are filled in.
      • Use transaction code BP to check the details of the business partner.
    2. Verify Process Configuration:

      • Check the configuration of the workflow process associated with the business partner. Ensure that all necessary settings are correctly defined.
      • Use transaction code SWDD to review the workflow definition and ensure it is correctly configured.
    3. Review Authorizations:

      • Ensure that the user executing the workflow has the necessary authorizations to access the business partner and related data.
      • Use transaction code SU53 to check for any authorization issues after the error occurs.
    4. Check for System Issues:

      • Look for any system errors or inconsistencies that may be affecting data retrieval. This may involve checking system logs or running consistency checks.
      • If necessary, consult with your SAP Basis team to investigate any underlying system issues.
    5. Debugging:

      • If the issue persists, consider debugging the workflow to identify where the data retrieval is failing. This may require technical expertise in SAP workflows.
    6. Consult Documentation:

      • Review SAP documentation or notes related to the specific error message for any additional guidance or known issues.

    Related Information:

    • Transaction Codes:
      • BP: Business Partner Maintenance
      • SWDD: Workflow Builder
      • SU53: Authorization Check
    • SAP Notes: Check the SAP Support Portal for any relevant notes that may address this specific error.
    • Community Forums: Consider searching or posting in SAP community forums for additional insights from other users who may have encountered the same issue.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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