How To Fix EE_CRM_WORKFLOW012 - Quotation &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: EE_CRM_WORKFLOW - Message Class for CRM PRoduct Workflow

• Message number: 012

• Message text: Quotation &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EE_CRM_WORKFLOW012 - Quotation &1 does not exist ?

  The SAP error message EE_CRM_WORKFLOW012 indicates that a quotation with the specified identifier (represented by &1) does not exist in the system. This error typically occurs in the context of CRM (Customer Relationship Management) workflows when the system is trying to process a quotation that cannot be found.
  Causes:
  
  Quotation Deletion: The quotation may have been deleted or archived, making it unavailable for the workflow.
  Incorrect Quotation Number: The quotation number provided may be incorrect or mistyped.
  Data Synchronization Issues: There may be issues with data synchronization between different systems (e.g., between CRM and ERP).
  Authorization Issues: The user may not have the necessary permissions to access the quotation.
  Workflow Configuration: There may be a misconfiguration in the workflow that is trying to access the quotation.
  
  Solutions:
  
  Verify Quotation Number: Check the quotation number for accuracy. Ensure that it is the correct number and that it exists in the system.
  Check Quotation Status: Look for the quotation in the system to see if it has been deleted or archived. If it has been archived, you may need to restore it or create a new quotation.
  Review Workflow Configuration: Check the workflow configuration to ensure that it is set up correctly and that it is referencing the correct quotation.
  Check User Authorizations: Ensure that the user executing the workflow has the necessary authorizations to access the quotation.
  Data Synchronization: If the system is integrated with other systems, check for any data synchronization issues that may be causing the quotation to be unavailable.
  Consult Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like CRMD_ORDER to check the status of quotations in the CRM system.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Workflow Monitoring: Use transaction codes like SWI1 to monitor workflows and identify where the error is occurring.
  Documentation: Refer to SAP documentation for CRM workflows to understand how quotations are processed and any prerequisites that may be required.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.