How To Fix EE_CRM_WORKFLOW013 - Enter a quotation and an order type

SAP Error Message - Details

• Message type: E = Error

• Message class: EE_CRM_WORKFLOW - Message Class for CRM PRoduct Workflow

• Message number: 013

• Message text: Enter a quotation and an order type

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EE_CRM_WORKFLOW013 - Enter a quotation and an order type ?

  The SAP error message EE_CRM_WORKFLOW013 typically occurs in the context of SAP CRM (Customer Relationship Management) when a workflow is triggered that requires both a quotation and an order type to be specified, but one or both of these elements are missing.
  Cause:
  
  Missing Quotation: The workflow expects a quotation to be present, but it has not been provided or is not linked correctly.
  Missing Order Type: The order type that is required for processing the workflow is not specified or is incorrect.
  Workflow Configuration: The workflow may be incorrectly configured, leading to the requirement of both elements not being met.
  Data Entry Error: There may be a data entry error where the user did not input the necessary information.
  
  Solution:
  
  Check Quotation: Ensure that a valid quotation is created and linked to the workflow. If it is missing, create a new quotation.
  Specify Order Type: Make sure that the order type is specified in the relevant transaction or workflow. If you are unsure of the correct order type, consult your SAP documentation or system administrator.
  Review Workflow Configuration: If you have access, review the workflow configuration to ensure that it is set up correctly to require both a quotation and an order type.
  Data Validation: Validate the data entered in the transaction to ensure that all required fields are filled out correctly.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the workflow you are working with.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may be involved in creating quotations and orders (e.g., VA21 for creating quotations, VA01 for creating sales orders).
  Workflow Monitoring: Use transaction codes like SWI1 to monitor workflows and identify where the error is occurring.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may resolve the issue.
  User Roles and Permissions: Ensure that the user has the necessary roles and permissions to create quotations and orders in the system.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.