How To Fix EDOCUMENT_IT210 - The e-mail address &2 cannot be found in the supplier's master data &1

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_IT - eDocument Italy Fattura Messages

• Message number: 210

• Message text: The e-mail address &2 cannot be found in the supplier's master data &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_IT210 - The e-mail address &2 cannot be found in the supplier's master data &1 ?

  The SAP error message EDOCUMENT_IT210 indicates that the system is unable to find the specified email address in the supplier's master data. This typically occurs when trying to send electronic documents or communications to a supplier whose email address is either missing or incorrectly configured in the system.
  Cause:
  
  Missing Email Address: The supplier master data does not contain an email address.
  Incorrect Email Address: The email address may be incorrectly entered or formatted.
  Inactive Supplier: The supplier may be inactive or not properly set up in the system.
  Data Synchronization Issues: There may be issues with data synchronization between different systems or modules.
  
  Solution:
  
  
  Check Supplier Master Data:
  
  Go to the supplier master data (transaction code XK03 for general data or MK03 for purchasing data).
  Verify that the email address is correctly entered in the relevant fields.
  
  
  
  Update Email Address:
  
  If the email address is missing or incorrect, update it with the correct information.
  Ensure that the email format is valid (e.g., [e-mail]).
  
  
  
  Activate Supplier:
  
  If the supplier is inactive, you may need to activate it or ensure that it is properly set up in the system.
  
  
  
  Check for Data Synchronization:
  
  If your organization uses multiple systems (e.g., SAP and a third-party application), ensure that the supplier data is synchronized across all platforms.
  
  
  
  Consult with IT Support:
  
  If you are unable to resolve the issue, consult with your IT support team or SAP administrator for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  XK03 - Display Vendor (General Data)
  MK03 - Display Vendor (Purchasing Data)
  
  
  Email Configuration: Ensure that the email settings in your SAP system are correctly configured to send emails.
  Documentation: Refer to SAP Help documentation for more details on managing supplier master data and electronic document processing.
  
  By following these steps, you should be able to resolve the EDOCUMENT_IT210 error and ensure that the email address is correctly set up in the supplier's master data.