How To Fix EDOCUMENT_IT211 - Select an e-mail address for the supplier

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_IT - eDocument Italy Fattura Messages

• Message number: 211

• Message text: Select an e-mail address for the supplier

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

please maintain the address in the master data of the supplier.
If the system does not find the proper e-mail address of the supplier,

How to fix this error?

System Response

You have not yet selected an e-mail address of the supplier.

What causes this issue?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_IT211 - Select an e-mail address for the supplier ?

  The SAP error message EDOCUMENT_IT211 typically indicates that the system requires an email address for the supplier in order to proceed with a specific electronic document process. This error often arises in scenarios involving electronic invoicing, document transmission, or other communications where an email address is necessary for sending documents to the supplier.
  Cause:
  The primary cause of this error is that the supplier master data does not contain a valid email address. This can happen if:
  
  The email address was never entered into the supplier master record.
  The email address was deleted or is incorrectly formatted.
  The supplier is not set up correctly in the system.
  
  Solution:
  To resolve the EDOCUMENT_IT211 error, follow these steps:
  
  
  Check Supplier Master Data:
  
  Navigate to the supplier master data in SAP (transaction code XK03 for general data or MK03 for purchasing data).
  Verify that the email address is correctly entered in the relevant fields. Look for the email address in the "Contact" or "Communication" sections.
  
  
  
  Update Email Address:
  
  If the email address is missing or incorrect, update the supplier master data (transaction code XK02 for general data or MK02 for purchasing data).
  Ensure that the email address is in the correct format (e.g., [e-mail]).
  
  
  
  Save Changes:
  
  After making the necessary updates, save the changes to the supplier master data.
  
  
  
  Retry the Process:
  
  Once the email address is updated, retry the process that triggered the error to see if it resolves the issue.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XK03: Display Supplier Master Data
  XK02: Change Supplier Master Data
  MK03: Display Purchasing Data
  MK02: Change Purchasing Data
  
  
  
  Email Address Format:
  
  Ensure that the email address follows standard email formatting rules (e.g., no spaces, valid domain).
  
  
  
  User Authorizations:
  
  Ensure that you have the necessary authorizations to view and edit supplier master data.
  
  
  
  Documentation:
  
  Refer to SAP documentation or help files for more detailed information on managing supplier master data and electronic document processing.
  
  
  
  By following these steps, you should be able to resolve the EDOCUMENT_IT211 error and ensure that the supplier has a valid email address for electronic communications.