How To Fix EDOCUMENT_EU_CII006 - No e-mail address found for business partner &1; Submit not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_EU_CII - Messages for Cross Country Invoice

• Message number: 006

• Message text: No e-mail address found for business partner &1; Submit not possible

What causes this issue?

You want to create a Cross Industry Invoice to your business partner.
The system does not find the e-mail address assigned to &V2& in the
business partner master data.

System Response

The system does not proceed with the creation of the invoice.

How to fix this error?

Go to the master data for business partner &V1& and maintain an e-mail
address with note &V2&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_EU_CII006 - No e-mail address found for business partner &1; Submit not possible ?

  The SAP error message EDOCUMENT_EU_CII006 indicates that there is no email address found for the specified business partner (BP) in the system, which prevents the submission of electronic documents. This error typically arises in scenarios where electronic communication is required, such as sending invoices or other documents electronically.
  Cause:
  
  Missing Email Address: The primary cause of this error is that the business partner (BP) does not have an email address assigned in the system.
  Incorrect Business Partner Data: The business partner data may be incomplete or incorrectly maintained.
  Configuration Issues: There may be issues with the configuration of the electronic document processing in SAP.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Business Partner Data:
  
  Go to the transaction code BP (Business Partner).
  Search for the business partner using the ID provided in the error message.
  Verify that the email address is correctly maintained in the business partner's contact information.
  
  
  
  Maintain Email Address:
  
  If the email address is missing, you can add it by editing the business partner's details.
  Navigate to the Contact Information section and enter a valid email address.
  
  
  
  Validate Data:
  
  Ensure that all required fields for the business partner are filled out correctly.
  Check for any other missing or incorrect information that might affect the processing of electronic documents.
  
  
  
  Test Submission:
  
  After updating the email address, try to submit the electronic document again to see if the error persists.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to electronic document processing for any additional configuration steps that may be necessary.
  
  
  
  Contact Support:
  
  If the issue persists after verifying and updating the business partner data, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for managing business partners and SOST for monitoring email sending status.
  SAP Notes: Check SAP Notes for any updates or patches that may address this issue.
  Electronic Document Processing: Understand the configuration settings for electronic document processing in your SAP system, as these can impact how business partner data is utilized.
  
  By following these steps, you should be able to resolve the error and successfully submit the electronic document.