How To Fix EDOCUMENT_EU_CII007 - Multiple e-mail addresses exist for bus. partner &1; Submit not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: EDOCUMENT_EU_CII - Messages for Cross Country Invoice

• Message number: 007

• Message text: Multiple e-mail addresses exist for bus. partner &1; Submit not possible

What causes this issue?

You want to create a Cross Industry Invoice to your business partner.
The system finds more than one e-mail address assigned to &V2& in the
business partner master data.

System Response

The system does not proceed with the creation of the invoice.

How to fix this error?

Go to the master data for business partner &V1& and maintain only one
e-mail address with note &V2&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDOCUMENT_EU_CII007 - Multiple e-mail addresses exist for bus. partner &1; Submit not possible ?

  The SAP error message EDOCUMENT_EU_CII007 indicates that there are multiple email addresses associated with a business partner in the system, which prevents the submission of electronic documents. This is particularly relevant in contexts where a single email address is required for communication or document submission.
  
  Cause:
  The error occurs when:
  
  A business partner (BP) has more than one email address assigned in the system.
  The system is configured to require a single email address for sending electronic documents, such as invoices or other communications.
  
  
  Solution:
  To resolve this error, you need to ensure that the business partner has only one email address assigned for the relevant communication. Here are the steps to do this:
  
  
  Access the Business Partner Data:
  
  Go to the transaction code BP (Business Partner) in SAP.
  Search for the business partner that is causing the error.
  
  
  
  Edit the Business Partner:
  
  Once you have located the business partner, enter the edit mode.
  Navigate to the Contact Information or Communication section.
  
  
  
  Review