How To Fix EDI_SD036 - Reference document item cannot be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: EDI_SD - Messages for EDI SD Integration

• Message number: 036

• Message text: Reference document item cannot be determined

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDI_SD036 - Reference document item cannot be determined ?

  The SAP error message EDI_SD036, which states "Reference document item cannot be determined," typically occurs in the context of Electronic Data Interchange (EDI) processes, particularly when dealing with sales and distribution documents. This error indicates that the system is unable to find a corresponding reference document item for the transaction you are trying to process.
  Causes:
  
  Missing Reference Document: The reference document (like a sales order or delivery) may not exist in the system.
  Incorrect Document Type: The document type being processed may not be compatible with the reference document type expected by the system.
  Data Inconsistencies: There may be inconsistencies in the data, such as incorrect item numbers or missing information in the reference document.
  Configuration Issues: The EDI configuration may not be set up correctly, leading to issues in mapping the reference documents.
  Document Status: The reference document may be in a status that does not allow it to be referenced (e.g., it may be completed or archived).
  
  Solutions:
  
  Check Reference Document: Verify that the reference document exists in the system and is in the correct status. Ensure that the document number and item number are correct.
  Review Document Types: Ensure that the document types being used are compatible and correctly configured in the system.
  Data Validation: Check for any data inconsistencies or missing information in the reference document. Ensure that all required fields are populated correctly.
  Configuration Review: Review the EDI configuration settings in SAP to ensure that they are set up correctly for the specific transaction you are processing.
  Transaction Logs: Check transaction logs for any additional error messages or warnings that may provide more context about the issue.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the EDI configuration and troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the EDI_SD036 error. SAP frequently updates its knowledge base with solutions for common errors.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as WE02 (for monitoring EDI messages) and WE19 (for testing EDI messages).
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in EDI processes.
  
  By following these steps, you should be able to identify the root cause of the EDI_SD036 error and implement a solution to resolve it.