How To Fix EDI_SD035 - Determined reference document &1 cannot be used for returns

EDI_SD035 - Overview

• Message type: E = Error

• Message class: EDI_SD - Messages for EDI SD Integration

• Message number: 035

• Message text: Determined reference document &1 cannot be used for returns

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDI_SD035 - Determined reference document &1 cannot be used for returns ?

  The SAP error message EDI_SD035, which states "Determined reference document &1 cannot be used for returns," typically occurs in the context of Sales and Distribution (SD) when processing returns or credit memos. This error indicates that the system has determined a reference document (like a sales order or delivery) that is not eligible for returns.
  Causes:
  
  Document Status: The reference document may be in a status that does not allow returns. For example, it could be fully billed, canceled, or otherwise closed.
  Document Type: The type of document being referenced may not be configured to allow returns. Certain document types may have restrictions on returns.
  Return Policy: The return policy for the item or customer may not permit returns for the specific document.
  Item Conditions: The items in the reference document may not meet the conditions for return (e.g., they may be non-returnable items).
  
  Configuration Issues: There may be configuration settings in the system that restrict