How To Fix EDER060 - Clearing occurred via multiple billing service providers ..

SAP Error Message - Details

• Message type: E = Error

• Message class: EDER - IS-U Deregulation

• Message number: 060

• Message text: Clearing occurred via multiple billing service providers ..

What causes this issue?

The standard system settings do not allow items to be cleared by
multiple billing service providers. However, the clearing document
number &V1& clears items that belong to different billing service
providers. This is not permitted.

System Response

Processing is terminated because the database contains inconsistencies.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

INCLUDE FICA_NA_INFOADMIN OBJECT DOKU ID TX

Procedure for System Administrators

INCLUDE FICA_NA_OSS OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDER060 - Clearing occurred via multiple billing service providers .. ?

  The SAP error message EDER060, which states "Clearing occurred via multiple billing service providers," typically arises in the context of billing and invoicing processes within SAP systems, particularly in scenarios involving multiple service providers or billing entities.
  Cause:
  This error usually occurs when there is an attempt to clear or settle transactions that involve multiple billing service providers. The system expects that a clearing operation should be performed with a single billing service provider, but the presence of multiple providers leads to a conflict. This can happen due to:
  
  Incorrect Configuration: The system may not be properly configured to handle transactions involving multiple billing service providers.
  Data Entry Errors: Incorrect or inconsistent data entries in the billing documents or master data.
  Business Process Issues: The business process may not be designed to accommodate multiple billing service providers for a single transaction.
  
  Solution:
  To resolve the EDER060 error, consider the following steps:
  
  
  Review Configuration: Check the configuration settings for billing service providers in your SAP system. Ensure that the system is set up to handle transactions involving multiple providers if that is a requirement.
  
  
  Data Validation: Validate the data entries in the billing documents. Ensure that all relevant fields are correctly filled out and that there are no inconsistencies.
  
  
  Single Provider Clearing: If the business process allows, try to clear the transactions with a single billing service provider. This may involve splitting the transactions or adjusting the billing documents.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to billing service providers and clearing processes. There may be specific guidelines or patches available for your version of SAP.
  
  
  Engage Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance. They may have additional insights or tools to diagnose and resolve the issue.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., VF01 for billing document creation, VF02 for billing document change) that may help in troubleshooting.
  Business Process Documentation: Review your organization's business process documentation to ensure that the handling of multiple billing service providers is clearly defined and followed.
  
  By following these steps, you should be able to identify the root cause of the EDER060 error and implement a suitable solution.