ECRM_ISU118 - Maintain trans.type &1, item category group &2 in table CRMC_PACK_TYPES

SAP Error Message - Details

• Message type: E = Error

• Message class: ECRM_ISU - Messages for IS-U Contract

• Message number: 118

• Message text: Maintain trans.type &1, item category group &2 in table CRMC_PACK_TYPES

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ECRM_ISU118 - Maintain trans.type &1, item category group &2 in table CRMC_PACK_TYPES ?

  The SAP error message ECRM_ISU118 indicates that there is an issue with the configuration of transaction types and item category groups in the table CRMC_PACK_TYPES. This error typically arises in the context of SAP CRM (Customer Relationship Management) and can affect processes related to service orders, sales orders, or other transactional data.
  Cause:
  The error message is triggered when the system cannot find a valid entry in the CRMC_PACK_TYPES table for the specified transaction type and item category group. This can happen due to several reasons:
  
  Missing Configuration: The required transaction type and item category group combination has not been maintained in the system.
  Incorrect Data Entry: There may be a typo or incorrect entry in the transaction type or item category group.
  Transport Issues: If the configuration was transported from another system, it may not have been included or may have been incorrectly transported.
  
  Solution:
  To resolve this error, you need to maintain the appropriate entries in the CRMC_PACK_TYPES table. Here are the steps to do this:
  
  
  Access the Configuration:
  
  Go to the SAP Easy Access screen.
  Navigate to the following path: SPRO -> SAP Reference IMG -> Customer Relationship Management -> Master Data -> Define Transaction Types.
  
  
  
  Check Existing Entries:
  
  Look for the transaction type and item category group that is causing the error.
  Verify if the combination exists in the CRMC_PACK_TYPES table.
  
  
  
  Create or Modify Entries:
  
  If the combination does not exist, create a new entry for the transaction type and item category group.
  If it exists but is incorrect, modify the entry to ensure it matches the required configuration.
  
  
  
  Save Changes: After making the necessary changes, save your configuration.
  
  
  Test the Changes: After saving, test the transaction that was causing the error to ensure that the issue has been resolved.
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SE11 (Data Dictionary) to view the structure of the CRMC_PACK_TYPES table or SE16 to view the data in the table.
  Documentation: Refer to SAP Help documentation for detailed information on transaction types and item category groups.
  Transport Requests: If changes were made in a development environment, ensure that they are included in a transport request for movement to the production environment.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation.