How To Fix ECRM_ISU120 - Unable to determine previous time slice for reversing product change

SAP Error Message - Details

• Message type: E = Error

• Message class: ECRM_ISU - Messages for IS-U Contract

• Message number: 120

• Message text: Unable to determine previous time slice for reversing product change

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ECRM_ISU120 - Unable to determine previous time slice for reversing product change ?

  The SAP error message ECRM_ISU120 ("Unable to determine previous time slice for reversing product change") typically occurs in the context of SAP IS-U (Industry Solution for Utilities) when there is an issue with the time slices related to product changes in the system. This error indicates that the system is unable to find the necessary historical data to reverse a product change, which is essential for maintaining data integrity in billing and contract management.
  Causes:
  
  Missing Time Slice Data: The previous time slice for the product change may not exist in the system. This can happen if the data was deleted or if the time slice was never created.
  Incorrect Configuration: There may be configuration issues in the product or contract management settings that prevent the system from correctly identifying the previous time slice.
  Data Inconsistencies: There could be inconsistencies in the master data or transaction data that lead to the inability to find