ECRM_ISU122 - Product change must be earlier than contract future end date &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ECRM_ISU - Messages for IS-U Contract

• Message number: 122

• Message text: Product change must be earlier than contract future end date &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ECRM_ISU122 - Product change must be earlier than contract future end date &1 ?

  The SAP error message ECRM_ISU122 indicates that a product change cannot be processed because the change date is later than the contract's future end date. This typically occurs in the context of contract management within the SAP IS-U (Industry Solution for Utilities) module, where contracts are associated with products and services.
  Cause:
  The error arises when you attempt to change a product (e.g., a service or utility plan) for a customer contract, but the effective date of the product change is set to a date that is after the contract's end date. This is a logical restriction to ensure that changes to contracts are valid and do not extend beyond the contract's defined period.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Contract Dates: Review the contract's start and end dates. Ensure that the product change you are trying to make is scheduled for a date that is before the contract's end date.
  
  
  Adjust Product Change Date: If the product change date is set incorrectly, adjust it to a date that is earlier than the contract's future end date.
  
  
  Modify Contract End Date: If appropriate, consider extending the contract's end date if the business rules allow for it. This may involve a contract amendment process.
  
  
  Review Business Rules: Ensure that the product change aligns with your organization's business rules and policies regarding contract management.
  
  
  Consult Documentation: Refer to SAP documentation or your organization's guidelines for managing contracts and product changes to ensure compliance with procedures.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP IS-U that pertain to contract management and product changes, such as ECRM or ISU related transactions.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address specific issues.
  User Roles: Ensure that you have the necessary permissions to make changes to contracts and products within the SAP system.
  
  By following these steps, you should be able to address the error and successfully process the product change.