ECRM_ISU124 - Price document does not exist; attr. &1, condition &2, value &3 not set


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ECRM_ISU - Messages for IS-U Contract

  • Message number: 124

  • Message text: Price document does not exist; attr. &1, condition &2, value &3 not set

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Smart SAP Assistant

  • What is the cause and solution for SAP error message ECRM_ISU124 - Price document does not exist; attr. &1, condition &2, value &3 not set ?

    The SAP error message ECRM_ISU124 indicates that a price document does not exist for the specified attributes, conditions, and values. This error typically occurs in the context of pricing in SAP IS-U (Industry Solution for Utilities) when the system is unable to find a valid pricing condition for a specific transaction.

    Cause:

    1. Missing Price Document: The primary cause of this error is that the price document for the specified attributes (like contract account, service type, etc.) does not exist in the system.
    2. Incorrect Condition Type: The condition type specified in the transaction may not be defined or may not have been maintained correctly.
    3. Data Inconsistency: There may be inconsistencies in the master data or configuration settings that prevent the system from finding the appropriate price document.
    4. Inactive Condition Records: The condition records for the specified attributes may be inactive or not valid for the current date.

    Solution:

    1. Check Price Document: Verify if the price document exists for the specified attributes, condition type, and value. You can do this by navigating to the relevant pricing condition tables in SAP.
    2. Maintain Condition Records: If the price document does not exist, you may need to create or maintain the condition records using transaction codes like VK11 (Create Condition) or VK12 (Change Condition).
    3. Review Configuration: Ensure that the pricing procedure and condition types are correctly configured in the system. This may involve checking the configuration settings in SPRO (SAP Project Reference Object).
    4. Check Validity Dates: Ensure that the condition records are valid for the date of the transaction. If the records are time-dependent, make sure they are active for the relevant period.
    5. Consult Documentation: Review the SAP documentation or help files related to pricing in IS-U for any specific requirements or configurations that may be necessary.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11, VK12, VK13 (Display Condition), and SPRO for configuration.
    • Pricing Procedure: Understand the pricing procedure used in your organization, as it defines how prices are calculated and which condition types are relevant.
    • Master Data: Ensure that the master data (like customer accounts, service contracts, etc.) is correctly maintained and consistent with the pricing conditions.
    • SAP Notes: Check for any SAP Notes related to this error message for potential bug fixes or additional guidance.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP IS-U pricing.

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