How To Fix ECRM_ISU119 - Transferring quotation data; Unable to start process "&1" currently

SAP Error Message - Details

• Message type: E = Error

• Message class: ECRM_ISU - Messages for IS-U Contract

• Message number: 119

• Message text: Transferring quotation data; Unable to start process "&1" currently

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ECRM_ISU119 - Transferring quotation data; Unable to start process "&1" currently ?

  The SAP error message ECRM_ISU119 indicates that there is an issue with transferring quotation data, specifically that the system is unable to start the process identified by "&1". This error typically occurs in the context of SAP IS-U (Industry Solution for Utilities) when dealing with quotations or service requests.
  Possible Causes:
  
  Process Locking: The process you are trying to start may be locked by another transaction or user. This can happen if another user is currently processing the same quotation or if a previous transaction did not complete successfully.
  Configuration Issues: There may be configuration issues in the system that prevent the process from being initiated.
  Authorization Issues: The user may not have the necessary authorizations to start the process.
  System Errors: There could be underlying system errors or inconsistencies in the database that are preventing the process from starting.
  Missing Data: Required data for the quotation may be missing or incomplete, which can prevent the process from being initiated.
  
  Solutions:
  
  Check for Locks: Use transaction codes like SM12 (to check for locks) and SM21 (to check system logs) to see if there are any locks on the process. If you find a lock, you may need to wait for it to be released or contact the user who has the lock.
  Review Configuration: Ensure that the configuration settings for the quotation process are correct. This may involve checking the relevant customizing settings in SPRO.
  Check Authorizations: Verify that the user has the necessary authorizations to perform the action. You can use transaction SU53 to check for authorization issues after the error occurs.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  Data Validation: Ensure that all required data for the quotation is present and correctly formatted. You may need to validate the data in the quotation to ensure completeness.
  Restart the Process: If the process was interrupted, try to restart it after resolving any identified issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SM12: To check and manage locks.
  SM21: To view system logs.
  SU53: To analyze authorization issues.
  SE80: To check for any custom developments that might be affecting the process.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches and updates.
  Documentation: Review SAP documentation related to the IS-U module and quotation processes for additional insights and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.