How To Fix ECRM_ISU117 - Product &1 has no item category group

SAP Error Message - Details

• Message type: E = Error

• Message class: ECRM_ISU - Messages for IS-U Contract

• Message number: 117

• Message text: Product &1 has no item category group

What causes this issue?

The item category group has to be defined for every product used in a
utilities bundle.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Assign an item category group to the product.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ECRM_ISU117 - Product &1 has no item category group ?

  The SAP error message ECRM_ISU117 indicates that a product (in this case, represented by &1) does not have an associated item category group. This error typically arises in the context of SAP IS-U (Industry Solution for Utilities) when trying to create or process a product that requires an item category group for further processing.
  Cause:
  
  Missing Item Category Group: The product master data does not have an item category group assigned. This is essential for determining how the product will be processed in transactions.
  Configuration Issues: The configuration settings in the system may not be set up correctly, leading to the absence of an item category group for the product.
  Data Inconsistencies: There may be inconsistencies or errors in the product master data that prevent the item category group from being recognized.
  
  Solution:
  
  
  Check Product Master Data:
  
  Navigate to the product master data in SAP.
  Verify if the item category group is assigned to the product. If it is missing, you will need to assign the appropriate item category group.
  
  
  
  Assign Item Category Group:
  
  If the item category group is not assigned, you can do this by editing the product master data.
  Go to the relevant transaction (e.g., BP for Business Partner or ISU_PRODUCT for product management) and add the item category group.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the SAP system to ensure that the item category groups are defined correctly.
  You may need to consult with your SAP configuration team or refer to the SAP documentation for guidance on setting up item category groups.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any other potential issues with the product master data that may be causing this error.
  
  
  
  Consult Documentation:
  
  Refer to SAP Help documentation or notes related to IS-U product management for additional insights and troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), ISU_PRODUCT, or MM02 (Change Material) depending on your specific use case.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional context.
  User Roles: Ensure that you have the necessary authorizations to make changes to product master data and configuration settings.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.