How To Fix EB295 - Coll. bill not created: Only pairs of child invoices and their reversals

SAP Error Message - Details

• Message type: E = Error

• Message class: EB - IS-U invoicing

• Message number: 295

• Message text: Coll. bill not created: Only pairs of child invoices and their reversals

What causes this issue?

The child print documents for contract account &V1& were reversed when
the collective bill was created. Creating a collective bill now would
result in the amount zero.

System Response

The collective bill is not created.
The invoicing order is deleted so that these documents are not selected
again.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EB295 - Coll. bill not created: Only pairs of child invoices and their reversals ?

  The SAP error message EB295 ("Coll. bill not created: Only pairs of child invoices and their reversals") typically occurs in the context of collective billing or invoice processing. This error indicates that the system is unable to create a collective bill because it has detected that there are child invoices that do not have corresponding reversal invoices, or vice versa. 
  Cause:
  
  Missing Reversal Invoices: The system expects that for every child invoice, there should be a corresponding reversal invoice. If any child invoice is missing its reversal, the collective bill cannot be created.
  Incorrect Invoice Pairing: The invoices may not be correctly paired, meaning that the system cannot find the expected relationships between invoices and their reversals.
  Data Integrity Issues: There may be data integrity issues in the invoice records, such as incorrect statuses or missing information that prevents the system from recognizing the relationships.
  Configuration Issues: There may be configuration settings in the billing or invoicing process that are not set up correctly, leading to this error.
  
  Solution:
  
  Check Invoice Pairs: Review the child invoices and their corresponding reversal invoices. Ensure that each child invoice has a matching reversal invoice.
  Correct Invoices: If you find any missing reversals, create the necessary reversal invoices for the child invoices that are lacking them.
  Review Data Integrity: Check for any data integrity issues in the invoice records. Ensure that all relevant fields are populated correctly and that the statuses of the invoices are appropriate.
  Configuration Review: If the issue persists, review the configuration settings related to billing and invoicing in your SAP system. Ensure that they are set up correctly to allow for collective billing.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on collective billing and invoice processing.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VF01 (Create Billing Document), VF02 (Change Billing Document), and VF03 (Display Billing Document) to manage invoices.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  User Forums: Engage with SAP user forums or communities where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the EB295 error and implement the necessary solutions to resolve it.