How To Fix EB296 - Collective bill not created: Only reversal doc. in selection (CA &1)

SAP Error Message - Details

• Message type: E = Error

• Message class: EB - IS-U invoicing

• Message number: 296

• Message text: Collective bill not created: Only reversal doc. in selection (CA &1)

What causes this issue?

The system can only find reversed child print documents for contract
account &V1&.

System Response

The system will not create a collective bill for reversal documents
only. The documents are included in the next collective bill.
The first five reversal print documents are logged for analysis
purposes.

How to fix this error?

Wait until a non-reversal document is added the next time a collective
bill is created.
Alternatively, you can define a customer-specific function module for
event R403 that creates a collective bill anyway.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EB296 - Collective bill not created: Only reversal doc. in selection (CA &1) ?

  The SAP error message EB296, which states "Collective bill not created: Only reversal doc. in selection (CA &1)," typically occurs in the context of billing and invoicing processes within the SAP system. This error indicates that the system attempted to create a collective bill, but the selection criteria only included reversal documents, which cannot be processed for collective billing.
  Cause:
  
  Selection Criteria: The error arises when the selection criteria for creating a collective bill include only reversal documents. Reversal documents are typically used to negate previous billing documents and cannot be included in a collective billing process.
  Document Status: The documents selected for billing may have statuses that are not eligible for collective billing, such as being marked as reversed or canceled.
  Configuration Issues: There may be configuration settings in the billing process that are not set up correctly, leading to the inclusion of reversal documents in the selection.
  
  Solution:
  
  Review Selection Criteria: Check the selection criteria used for creating the collective bill. Ensure that only valid billing documents (not reversal documents) are included in the selection.
  Filter Out Reversal Documents: Modify the selection parameters to exclude reversal documents. This can often be done in the transaction or report where the collective billing is initiated.
  Check Document Status: Review the status of the documents being selected. Ensure that they are in a state that allows them to be included in a collective bill.
  Configuration Review: If the issue persists, review the configuration settings related to billing and collective billing in the SAP system. Ensure that the settings align with the business processes and requirements.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on collective billing processes and error handling.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VF04 (Collective Billing) or VF01 (Create Billing Document) to understand where the error is occurring.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  User Authorization: Ensure that the user has the necessary authorizations to create collective bills and that there are no restrictions in place that could lead to this error.
  
  By following these steps, you should be able to resolve the EB296 error and successfully create a collective bill in SAP.