How To Fix EB172 - FI-CA clearing document &1 cannot be reversed

SAP Error Message - Details

• Message type: E = Error

• Message class: EB - IS-U invoicing

• Message number: 172

• Message text: FI-CA clearing document &1 cannot be reversed

What causes this issue?

You want to reverse a print document that was already cleared by a
payment. For this reason, clearing document &V1& cannot be reversed.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Reverse clearing document &V1& manually. Then try to reverse the print
document again.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EB172 - FI-CA clearing document &1 cannot be reversed ?

  The SAP error message EB172, which states "FI-CA clearing document &1 cannot be reversed," typically occurs in the context of the Financial Accounting - Contract Accounts Receivable and Payable (FI-CA) module. This error indicates that there is an issue preventing the reversal of a specific clearing document.
  Causes:
  
  Document Status: The clearing document may be in a status that does not allow for reversal. For example, if the document has already been reversed or if it is locked for some reason.
  Dependencies: There may be dependencies on other documents or transactions that prevent the reversal. For instance, if there are subsequent postings that rely on the clearing document.
  Posting Period: The posting period for the document may be closed, preventing any changes or reversals.
  Authorization Issues: The user may not have the necessary authorizations to perform the reversal.
  Configuration Issues: There may be configuration settings in the FI-CA module that restrict the reversal of certain types of documents.
  
  Solutions:
  
  Check Document Status: Verify the status of the clearing document. If it has already been reversed or is locked, you may need to address that first.
  Review Dependencies: Check for any dependent documents or transactions that may be preventing the reversal. You may need to reverse or adjust those first.
  Open Posting Period: Ensure that the posting period for the document is open. If it is closed, you may need to open it or perform the reversal in a different period.
  Authorization Check: Confirm that the user attempting the reversal has the necessary permissions. If not, contact your system administrator to obtain the required authorizations.
  Consult Configuration: Review the configuration settings in the FI-CA module to ensure that there are no restrictions on reversing the document type in question.
  Use Alternative Methods: If the reversal cannot be performed directly, consider using alternative methods such as creating a new document to offset the original transaction.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB08 (for reversing accounting documents) and FBL5N (for displaying customer line items).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review the official SAP documentation for FI-CA to understand the implications of clearing documents and the reversal process.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in FI-CA for further assistance.