How To Fix EB173 - Reversal was canceled by user

SAP Error Message - Details

• Message type: E = Error

• Message class: EB - IS-U invoicing

• Message number: 173

• Message text: Reversal was canceled by user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EB173 - Reversal was canceled by user ?

  The SAP error message EB173, which states "Reversal was canceled by user," typically occurs during the reversal of a document or transaction in the SAP system. This message indicates that the user has manually canceled the reversal process before it could be completed.
  Cause:
  
  User Intervention: The most common cause is that the user has chosen to cancel the reversal process, either intentionally or accidentally.
  System Timeout: If the system times out or if there is a delay in processing, the user might cancel the operation.
  User Permissions: In some cases, the user may not have the necessary permissions to complete the reversal, leading them to cancel the operation.
  System Errors: There may be underlying system issues or errors that prompted the user to cancel the reversal.
  
  Solution:
  
  Re-attempt the Reversal: If the cancellation was unintentional, the user can try to perform the reversal again. Ensure that all necessary information is correct before proceeding.
  Check User Permissions: Verify that the user has the appropriate permissions to perform the reversal. If not, contact your SAP administrator to adjust the permissions.
  Review System Logs: Check the system logs for any errors or warnings that may have occurred during the reversal process. This can provide insights into why the reversal was canceled.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the reversal process for the type of document being reversed.
  Contact Support: If the issue persists, consider reaching out to your internal SAP support team or SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the relevant transaction codes used for reversals in your SAP environment (e.g., FB08 for reversing accounting documents).
  User Training: Ensure that users are adequately trained on the reversal process to minimize accidental cancellations.
  System Configuration: Review the configuration settings related to document reversals in your SAP system to ensure they align with your business processes.
  
  By following these steps, you should be able to address the EB173 error and successfully complete the reversal process.