How To Fix EB170 - Collective bill document &1 contains only reversed individual documents

SAP Error Message - Details

• Message type: E = Error

• Message class: EB - IS-U invoicing

• Message number: 170

• Message text: Collective bill document &1 contains only reversed individual documents

What causes this issue?

You tried to print collective bill document &v1&, but this document
only contains single documents that have already been reversed.

System Response

The collective bill document is not printed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EB170 - Collective bill document &1 contains only reversed individual documents ?

  The SAP error message EB170 indicates that a collective billing document contains only reversed individual documents. This typically occurs in the context of billing processes where individual billing documents have been reversed, but the collective billing document still exists in the system.
  Cause:
  
  Reversed Billing Documents: The primary cause of this error is that all individual billing documents that were included in the collective billing document have been reversed. This means that there are no valid billing items left to process in the collective bill.
  Incorrect Document Flow: There may be an issue with the document flow where the system is trying to process a collective bill that should not exist anymore due to the reversals.
  Data Integrity Issues: There could be data integrity issues in the billing documents, leading to inconsistencies in the billing process.
  
  Solution:
  
  Check Individual Documents: Review the individual billing documents that were included in the collective bill. Confirm that they have indeed been reversed and that there are no valid documents left.
  Delete or Adjust Collective Bill: If the collective bill is no longer needed, you can delete it. If it needs to be retained for reporting or historical purposes, you may need to adjust it accordingly.
  Recreate Collective Bill: If there are valid billing documents that should be included, you may need to recreate the collective billing document after ensuring that the individual documents are correctly processed.
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for handling billing documents to ensure compliance with business processes.
  Check for System Updates: Ensure that your SAP system is up to date, as there may be patches or updates that address known issues related to billing documents.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VF04 (Collective Billing) and VF02 (Change Billing Document) to manage billing documents effectively.
  SAP Notes: Check SAP Notes for any known issues or fixes related to this error message. SAP Notes can provide insights into specific bugs or recommended practices.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to view and modify billing documents in the system.
  Consult with SAP Support: If the issue persists or if you need further assistance, consider reaching out to SAP Support or your internal SAP support team for help.
  
  By following these steps, you should be able to resolve the EB170 error and ensure that your billing processes run smoothly.