How To Fix EA388 - &1 IDoc(s) in queue &2 deleted from queue

SAP Error Message - Details

• Message type: E = Error

• Message class: EA - IDoc Basis Messages

• Message number: 388

• Message text: &1 IDoc(s) in queue &2 deleted from queue

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EA388 - &1 IDoc(s) in queue &2 deleted from queue ?

  The SAP error message EA388 indicates that one or more IDocs (Intermediate Documents) have been deleted from the processing queue. This typically occurs when there are issues with the IDoc processing, such as errors in the data, configuration issues, or problems with the communication between systems.
  Causes:
  
  Data Errors: The IDoc may contain invalid or incomplete data that prevents it from being processed.
  Configuration Issues: Incorrect settings in the IDoc processing configuration can lead to failures.
  Communication Problems: Issues with the connection between the sending and receiving systems can cause IDocs to be deleted.
  Processing Timeouts: If the IDoc remains in the queue for too long without being processed, it may be deleted automatically.
  Manual Deletion: An administrator may have manually deleted the IDoc from the queue.
  
  Solutions:
  
  Check IDoc Status: Use transaction code WE02 or WE05 to check the status of the IDocs. Look for any error messages or status codes that indicate what went wrong.
  Analyze Error Logs: Review the application logs (transaction SLG1) for any related error messages that can provide more context on why the IDocs were deleted.
  Correct Data Issues: If the IDoc contains data errors, correct the data in the source system and reprocess the IDoc.
  Review Configuration: Ensure that the IDoc processing configuration is correct. This includes checking partner profiles, message types, and port settings.
  Monitor Communication: Check the communication setup between systems (e.g., RFC connections) to ensure that there are no connectivity issues.
  Reprocess IDocs: If the IDocs were deleted due to a temporary issue, you may need to resend them from the source system.
  Increase Timeout Settings: If timeouts are an issue, consider increasing the timeout settings for IDoc processing.
  
  Related Information:
  
  IDoc Types: Familiarize yourself with the specific IDoc types being used, as different types may have different processing requirements.
  Transaction Codes: Common transaction codes for IDoc monitoring and processing include:
  
  WE02: Display IDocs
  WE05: IDoc List
  BD87: Reprocess IDocs
  SLG1: Application Log
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to IDoc processing and the EA388 message.
  
  By following these steps, you should be able to identify the cause of the EA388 error and take appropriate action to resolve it.