How To Fix EA391 - No IDoc saved in target system (SOAP HTTP)

SAP Error Message - Details

• Message type: E = Error

• Message class: EA - IDoc Basis Messages

• Message number: 391

• Message text: No IDoc saved in target system (SOAP HTTP)

What causes this issue?

The SOAP application was started in the target system. However, errors
occurred in the target system, which mean that IDocs cannot be saved.
The following error message was sent: &v1&&v2&&v3&&v4&

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Inform your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EA391 - No IDoc saved in target system (SOAP HTTP) ?

  The SAP error message EA391, which states "No IDoc saved in target system (SOAP HTTP)," typically occurs when there is an issue with the processing of an IDoc (Intermediate Document) in a system that is using SOAP over HTTP for communication. This error indicates that the IDoc was not successfully saved in the target system, which can be due to various reasons.
  Causes:
  
  
  Configuration Issues: The target system may not be properly configured to receive IDocs via SOAP. This includes incorrect settings in the IDoc interface or the SOAP adapter.
  
  
  Network Issues: There may be network connectivity problems between the source and target systems, preventing the IDoc from being transmitted successfully.
  
  
  Authorization Issues: The user or service account used for the SOAP communication may not have the necessary authorizations to create or save IDocs in the target system.
  
  
  Data Issues: The data being sent in the IDoc may not meet the required format or validation rules in the target system, leading to rejection.
  
  
  Error in the IDoc Processing: There may be an error in the processing logic of the IDoc in the target system, causing it to fail before it can be saved.
  
  
  SOAP Faults: If there are issues with the SOAP message itself (e.g., incorrect structure, missing fields), the target system may not process the IDoc.
  
  
  Solutions:
  
  
  Check Configuration: Verify the configuration settings for the IDoc interface and the SOAP adapter in both the source and target systems. Ensure that the endpoint URL is correct and that the necessary ports are open.
  
  
  Network Connectivity: Test the network connection between the systems. Use tools like ping or telnet to check connectivity to the target system's SOAP endpoint.
  
  
  Review Authorizations: Ensure that the user or service account has the necessary permissions to create and save IDocs in the target system.
  
  
  Validate IDoc Data: Check the data being sent in the IDoc for any inconsistencies or validation errors. Use transaction codes like WE02 or WE05 to analyze the IDoc.
  
  
  Check Error Logs: Review the application logs in the target system for any error messages related to IDoc processing. This can provide insights into what went wrong.
  
  
  SOAP Message Validation: Use tools like SOAP UI to validate the structure of the SOAP message being sent. Ensure that all required fields are present and correctly formatted.
  
  
  Monitor IDoc Status: Use transaction WE02 or WE05 to monitor the status of IDocs and identify any that have failed. This can help in diagnosing the issue.
  
  
  Related Information:
  
  IDoc Types: Familiarize yourself with the specific IDoc types being used and their expected structure.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to IDoc processing and SOAP communication.
  Documentation: Review SAP documentation on IDoc processing and SOAP communication for best practices and troubleshooting steps.
  
  By systematically checking these areas, you should be able to identify and resolve the cause of the EA391 error.