How To Fix EA392 - IDoc sent with SOAP HTTP

SAP Error Message - Details

• Message type: E = Error

• Message class: EA - IDoc Basis Messages

• Message number: 392

• Message text: IDoc sent with SOAP HTTP

What causes this issue?

The IDoc &v1& has been created in the target system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EA392 - IDoc sent with SOAP HTTP ?

  The SAP error message EA392 typically indicates an issue with the processing of an IDoc (Intermediate Document) that was sent using SOAP over HTTP. This error can arise due to various reasons, and understanding the cause and potential solutions is essential for troubleshooting.
  Cause of EA392 Error
  
  
  IDoc Structure Issues: The IDoc may not conform to the expected structure or format. This can happen if the IDoc type or message type is incorrect or if mandatory fields are missing.
  
  
  Mapping Errors: If there is a mapping issue between the IDoc and the target system, it can lead to errors during processing.
  
  
  SOAP Configuration Issues: Problems with the SOAP configuration, such as incorrect endpoint URLs, authentication issues, or incorrect SOAP action headers, can also trigger this error.
  
  
  Network Issues: Connectivity problems between the sender and receiver systems can result in failed IDoc transmissions.
  
  
  Authorization Issues: The user or service account used to send the IDoc may not have the necessary authorizations to process the IDoc.
  
  
  System Configuration: Incorrect settings in the SAP system or middleware (like PI/PO) can lead to processing errors.
  
  
  Solutions
  
  
  Check IDoc Structure: Validate the IDoc structure against the expected format. Ensure that all mandatory fields are populated and that the data types are correct.
  
  
  Review Mapping: If using middleware (like SAP PI/PO), check the mapping configurations to ensure that the IDoc fields are correctly mapped to the target system.
  
  
  Verify SOAP Configuration: Ensure that the SOAP endpoint URL is correct, and check the authentication settings. Make sure that the SOAP action is correctly specified.
  
  
  Network Connectivity: Test the network connection between the systems involved. Use tools like ping or telnet to check connectivity to the SOAP endpoint.
  
  
  Check Authorizations: Verify that the user or service account has the necessary authorizations to send and process IDocs.
  
  
  Review Logs: Check the SAP application logs (transaction SLG1) and the IDoc monitoring (transaction WE02 or WE05) for more detailed error messages that can provide insights into the issue.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific IDoc type and SOAP communication for any known issues or additional configuration steps.
  
  
  Testing: If possible, test the IDoc transmission with a simpler or known good IDoc to isolate whether the issue is with the specific IDoc or the overall configuration.
  
  
  Related Information
  
  IDoc Types: Familiarize yourself with the specific IDoc type being used and its structure.
  SOAP Protocol: Understand the basics of SOAP and how it interacts with IDocs in SAP.
  SAP Notes: Search for relevant SAP Notes that may address specific issues related to the EA392 error.
  Community Forums: Engage with SAP community forums or support channels for additional insights and shared experiences from other users.
  
  By systematically addressing these areas, you should be able to identify and resolve the EA392 error related to IDoc processing with SOAP HTTP.