How To Fix EA386 - IDocs are stored in the queue

SAP Error Message - Details

• Message type: E = Error

• Message class: EA - IDoc Basis Messages

• Message number: 386

• Message text: IDocs are stored in the queue

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EA386 - IDocs are stored in the queue ?

  The SAP error message EA386 indicates that IDocs (Intermediate Documents) are stored in the queue, which typically means that there is an issue preventing the IDocs from being processed. This can occur for various reasons, and understanding the cause is essential for finding a solution.
  Causes of EA386 Error
  
  
  Processing Errors: The IDocs may have encountered errors during processing, which can be due to missing data, incorrect data formats, or other validation issues.
  
  
  Application Issues: The target application or system that is supposed to process the IDocs may be down or experiencing issues.
  
  
  Configuration Issues: There may be configuration problems in the IDoc processing settings, such as incorrect partner profiles or message types.
  
  
  Queue Overload: The processing queue may be overloaded, leading to delays in processing the IDocs.
  
  
  Authorization Issues: The user or system processing the IDocs may not have the necessary authorizations to process them.
  
  
  Solutions
  
  
  Check IDoc Status: Use transaction code WE02 or WE05 to check the status of the IDocs. Look for any error messages associated with the IDocs that are in the queue.
  
  
  Analyze Error Logs: Review the error logs to identify specific issues with the IDocs. This can provide insights into what went wrong during processing.
  
  
  Reprocess IDocs: If the issues are resolved, you can reprocess the IDocs using transaction code BD87. This allows you to manually trigger the processing of IDocs that have encountered errors.
  
  
  Check Application Status: Ensure that the target application or system is up and running. If it is down, you may need to wait until it is back online.
  
  
  Review Configuration: Check the partner profiles (transaction code WE20) and ensure that the settings for the message types and IDoc processing are correct.
  
  
  Monitor Queue: Use transaction code SMQ1 (for outbound queues) and SMQ2 (for inbound queues) to monitor the queues and check for any bottlenecks or issues.
  
  
  Authorization Check: Ensure that the user or system processing the IDocs has the necessary authorizations to perform the required actions.
  
  
  Batch Job Monitoring: If IDocs are processed via batch jobs, check the status of those jobs to ensure they are running as expected.
  
  
  Related Information
  
  IDoc Types: Familiarize yourself with the specific IDoc types being used, as different types may have different processing requirements.
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to IDoc processing.
  Documentation: Review SAP documentation for IDoc processing to understand the configuration and troubleshooting steps better.
  
  By following these steps, you should be able to identify the cause of the EA386 error and implement a solution to resolve the issue with the IDocs in the queue.