How To Fix EA387 - &1 IDoc(s) in queue &2 given error status and deleted from queue

SAP Error Message - Details

• Message type: E = Error

• Message class: EA - IDoc Basis Messages

• Message number: 387

• Message text: &1 IDoc(s) in queue &2 given error status and deleted from queue

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EA387 - &1 IDoc(s) in queue &2 given error status and deleted from queue ?

  The SAP error message EA387 indicates that one or more IDocs (Intermediate Documents) have been processed and found to have an error status, leading to their deletion from the processing queue. This message typically arises in the context of IDoc processing, which is a standard SAP method for exchanging data between SAP systems and external systems.
  Cause:
  The error message EA387 can be triggered by several factors, including:
  
  Data Issues: The IDoc may contain invalid or incomplete data that does not meet the requirements of the receiving system or application.
  Mapping Errors: If there are issues with the mapping of fields between the sending and receiving systems, it can lead to errors.
  Configuration Problems: Incorrect configuration in the IDoc processing settings, such as partner profiles or message types, can cause errors.
  Application Errors: The receiving application may have encountered an error while processing the IDoc, leading to its rejection.
  Network Issues: Temporary network issues or connectivity problems can also result in IDocs being unable to be processed correctly.
  
  Solution:
  To resolve the EA387 error, you can follow these steps:
  
  Check IDoc Status: Use transaction code WE02 or WE05 to view the IDoc and check its status. Look for any specific error messages associated with the IDoc.
  Analyze Error Details: Review the error details to identify the root cause. This may involve checking the data contained in the IDoc and ensuring it meets the required format and values.
  Correct Data: If the issue is related to data, correct the data in the source system and reprocess the IDoc.
  Review Configuration: Ensure that the partner profiles, message types, and other relevant configurations are set up correctly.
  Test Mapping: If mapping is involved, test the mapping logic to ensure that all fields are correctly mapped and that there are no discrepancies.
  Reprocess IDoc: After addressing the issues, you can reprocess the IDoc using transaction code BD87 or by manually triggering the reprocessing.
  Monitor Logs: Keep an eye on the application logs and IDoc processing logs to ensure that the issue does not recur.
  
  Related Information:
  
  IDoc Types: Familiarize yourself with the specific IDoc type that is causing the error, as different IDoc types may have different requirements.
  Transaction Codes: Common transaction codes for IDoc processing include:
  
  WE02: Display IDoc
  WE05: IDoc List
  BD87: Reprocess IDocs
  WE19: Test tool for IDocs
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the specific IDoc type or error message.
  Documentation: Review SAP documentation for IDoc processing to understand the expected data formats and configurations.
  
  By following these steps and gathering the necessary information, you should be able to diagnose and resolve the EA387 error effectively.