How To Fix EA387 - &1 IDoc(s) in queue &2 given error status and deleted from queue

EA387 - Overview

• Message type: E = Error

• Message class: EA - IDoc Basis Messages

• Message number: 387

• Message text: &1 IDoc(s) in queue &2 given error status and deleted from queue

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EA387 - &1 IDoc(s) in queue &2 given error status and deleted from queue ?

  The SAP error message EA387 indicates that one or more IDocs (Intermediate Documents) have been processed and found to have an error status, leading to their deletion from the processing queue. This message typically arises in the context of IDoc processing, which is a standard SAP method for exchanging data between SAP systems and external systems.
  
  Cause:
  The error message EA387 can be triggered by several factors, including:
  
  Data Issues: The IDoc may contain invalid or incomplete data that does not meet the requirements of the receiving system or application.
  Mapping Errors: If there are issues with the mapping of fields between the sending and receiving systems, it can lead to errors.
  Configuration Problems: Incorrect configuration in the IDoc processing settings, such as partner profiles or message types, can cause errors.
  Application Errors: The receiving application may have encountered an error while processing the IDoc, leading to its rejection.
  Network Issues: Temporary network issues or connectivity problems