How To Fix E7074 - Customer &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: E7 - IS-U master data

• Message number: 074

• Message text: Customer &1 does not exist

What causes this issue?

The corresponding customer for the business partner does not exist.
See the system parameters in table TEKND.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message E7074 - Customer &1 does not exist ?

  The SAP error message E7074, which states "Customer &1 does not exist," typically occurs when you are trying to access or process data related to a customer that the system cannot find in the database. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Customer Not Created: The customer record may not have been created in the system.
  Incorrect Customer Number: The customer number you are trying to access may be incorrect or mistyped.
  Customer Deletion: The customer record may have been deleted or marked as inactive.
  Data Synchronization Issues: If you are using multiple systems (e.g., a CRM system and SAP), there may be synchronization issues leading to the customer not being available in SAP.
  Authorization Issues: The user may not have the necessary authorizations to view the customer record.
  
  Solution:
  
  
  Verify Customer Existence:
  
  Use transaction code XD03 (Display Customer) or FD03 (Display Customer - Financial) to check if the customer exists in the system.
  Enter the customer number and see if the record is found.
  
  
  
  Create Customer Record:
  
  If the customer does not exist, you can create a new customer record using transaction code XD01 (Create Customer) or FD01 (Create Customer - Financial).
  
  
  
  Check for Deletion:
  
  If the customer was deleted, you may need to restore it or create a new record. Check with your system administrator or relevant team.
  
  
  
  Correct Customer Number:
  
  Double-check the customer number you are using. Ensure there are no typographical errors.
  
  
  
  Authorization Check:
  
  Ensure that you have the necessary permissions to access customer data. If not, contact your SAP security administrator.
  
  
  
  Data Synchronization:
  
  If you are using an integrated system, ensure that data synchronization processes are functioning correctly. You may need to consult with your IT team.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03: Display Customer (General Data)
  FD03: Display Customer (Financial Data)
  XD01: Create Customer (General Data)
  FD01: Create Customer (Financial Data)
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to customer management.
  
  
  Documentation: Refer to SAP documentation for customer master data management for more detailed procedures and guidelines.
  
  
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.