How To Fix E7076 - Reference customer &1 is not appropriate for role category &2

E7076 - Overview

• Message type: E = Error

• Message class: E7 - IS-U master data

• Message number: 076

• Message text: Reference customer &1 is not appropriate for role category &2

What causes this issue?

Reference customers who are prospective customers may only be used for
the "prospective customer" role category. Other reference customers may
not be used for prospective customers.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message E7076 - Reference customer &1 is not appropriate for role category &2 ?

  The SAP error message E7076, which states "Reference customer &1 is not appropriate for role category &2," typically occurs in the context of customer master data management. This error indicates that the customer reference you are trying to use does not match the expected criteria for the specified role category.
  
  Cause:
  
  Role Category Mismatch: The customer reference (identified by &1) is not assigned to the role category (identified by &2) you are trying to use. Each customer can have different roles (e.g., sold-to party, ship-to party, bill-to party) and must be assigned appropriately.
  Data Inconsistency: There may be inconsistencies in the customer master data, such as missing or incorrect role assignments.
  
  Configuration Issues: The configuration settings in the system may not allow the reference customer to be used in the specified role category.
  
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data transaction (e.g., XD03 for display).
  Verify that the customer reference &1 is correctly assigned